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IT Service Management (ITSM): Frameworks, Processes & Phases

ProjectManager.com

Information technology (IT) involves the use of computers, digital storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange electronic data. This includes laptops, servers or software applications. What Is IT Service Management (ITSM)?

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IT Incident Management: How to Manage IT Incidents

ProjectManager.com

When working in information technology (IT), an incident can shut down a network or server and stop work, which is why IT incident management is so important. Then we’ll offer a few free IT incident management templates to help you control issues in your IT and how project management software can do what templates can’t.

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Service Request Management in IT: Process & Best Practices

ProjectManager.com

When someone makes a request in the information technology (IT) world, whatever that might be, there’s a process involved to fulfill that request. Project management software can control the service request process. IT is inundated with requests for hardware, software and more.

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IT Financial Management (ITFM) Best Practices

ProjectManager.com

Information technology (IT) has found its way into almost every aspect of our lives, both professionally and personally. That’s a lot of responsibility, but it can be handled more effectively with project management software. Managers tend to prefer Gantt charts, but IT teams don’t need all that information.

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What Is an IT Budget? IT Budgeting Basics (Template Included)

ProjectManager.com

Information technology (IT) runs most businesses. Managing information costs and managing information security for those costs are part of making an IT budget. Planning and managing these resource costs in an IT budget can be facilitated by project management software. But those devices don’t run for free.

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Emerging Trends & Challenges in Information Technology

ProjectManager.com

Information technology (IT) is the backbone of the modern enterprise. Let’s examine the emerging information technology trends and challenges as well as the modern IT project management solutions designed to overcome them. What Is the Role of Information Technology? Reduced Visibility on IT Projects.

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The challenges of IT Project Management, with Dave Gordon

Rebel’s Guide to PM

We discussed IT project management, the challenges for project managers working on Software as a Service projects and the cartoon laws of physics. Dave Gordon: It’s about implementing Software as a Service. So you’ve got a lot more ability to control the subject matter, the content and the scope.

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