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IT Service Management (ITSM): Frameworks, Processes & Phases

ProjectManager.com

Information technology (IT) involves the use of computers, digital storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange electronic data. IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them.

Process 328
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Organizational Process Assets: What does that even mean?

Rebel’s Guide to PM

One key tool to success is understanding how to use organizational process assets effectively. But what is an organizational process asset (OPA)? In this blog post, we’ll take a look at what organizational process assets are, why you would use them in project management and some best practices for utilizing these important tools.

Process 426
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Public Infrastructure: Project Management as a Key Success Factor

Inloox

Even though this project not quite reaches the epic financial miscalculation of Berlin’s BER airport, it again shows the difficulties realizing public infrastructure projects within their tightly constraint project plan. During the extensive approval processes alone, inflation can already pose a threat to budget planning.

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Agile Infrastructure Transformation and TBM

Leading Agile

Questions of how does Agile apply to infrastructure and what does TBM have to do with Agile were in my mind. Agile in Infrastructure. I spent quite a bit of time with part of a large infrastructure and ops group (over 2000 people and $1B of spend) in re-educating them in how the fundamentals of Agile applied to them as well.

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Project Management Process Groups: A Quick Guide

ProjectManager.com

To keep to your schedule and manage costs, you need to gather and process project data throughout the five PMBOK project management groups. What Are the 5 PMBOK Project Management Process Groups? Project management software helps project managers stay on top of each of these process groups. Initiating Phase. Selecting the team.

Process 313
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Infrastructure Improvements: Guidance on How to Be Successful

MPUG

Infrastructure Improvements When technology managers talk about infrastructure, they are referring to foundational elements such as network switches, servers, backup systems and security devices. As these infrastructure elements age, you should start planning for when they will be updated or replaced.

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IT Financial Management (ITFM) Best Practices

ProjectManager.com

IT financial management is made up of the processes and tools that are needed to manage and analyze IT costs. There’s also the communication of the value of these processes and tools to IT leaders in order to prove their value to the business. The IT infrastructure should support the operations of the business.