In past years, project management offices (PMOs) had somewhat of a bad reputation. Their failure rates were high, and everybody seemed to hate them. From my experience, that is now changing. PMI’s Pulse of the Profession 2017 reported that companies who align their PMOs to strategy report “38 percent more projects meet original goals and business intent and 33 percent fewer projects are deemed failures.” On top of that, when I attended the PMI Global Conference in Chicago last October, I noticed that all of the sessions having to do with PMOs were very well attended, some were even standing room only. So, it seems people are changing their minds about PMOs, and realizing that when they are done right, they increase project and company success. That being said, if you are part of a PMO, there are some things you want to avoid. Here is my list of things you shouldn’t say or do as a PMO manager or director.