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You're in Services - So Why Are You Selling?
Keyedin
JULY 26, 2019
In a professional services role, you might find yourself doing more “selling” than you anticipated when you started on your career path.
Keyedin
6 Key Characters to create the Ultimate PMO
Keyedin
MARCH 8, 2019
In our new series, in which we will be investigating what constitutes the ideal PMO, Margaret Meloni from PM Student talks us through the different characters in the ideal PMO and what skills/qualities they offer.
How to Improve PMO Resource Planning
Keyedin
MAY 28, 2019
A step by step guide to prioritizing your people PMO resource planning is an ever growing concern for any project management office (PMO) leader.
5 Key Benefits of Optimizing Your Resource Management Process
Keyedin
MARCH 8, 2019
Learn how successful businesses are improving efficiency and productivity through retaining talent and optimizing their resource management process. Successful businesses are finding ways to improve profitability levels, streamline costs and eliminating waste.
Organizing for Customer Centricity
Speaker: Tatyana Mamut
Most companies today say they are “customer centric.” Yet many still make decisions primarily based on competitor threats, technical architecture, or executive opinions. So what sets apart those that talk the talk, and those that walk the walk? Join Nextdoor's Head of Product Tatyana Mamut, PhD as she outlines the 7 habits of truly customer-centric companies.
KeyedIn at TSW 2019
Keyedin
JUNE 14, 2019
TSW 2019. San Diego, CA. Ahhh…Beautiful San Diego, California. Queue the sunshine, the beaches, pacific coastlines, parks, museums, farmers markets, incredible restaurants, a TSW conference and the Gaslamp District within walking distance from the event.
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5 Major Benefits of Adopting an Effective Project Portfolio Management and PMO Initiative
Keyedin
MARCH 8, 2019
In this post we explore the five major types of benefits to be gained by adopting an effective Project Portfolio Management/PMO strategy. These include: Fostering an environment where collaborative decision making is easier and more fruitful.
People vs. Robots: Transforming Utilization in Centralized RMOs Using the Human Element
Keyedin
JULY 31, 2019
A holiday movie surprise mirrors a compelling argument (and data) for centralizing your resource management. It appears 2018 saw the “best Transformers movie ever” in the release of Bumblebee. This new holiday blockbuster has been hailed for its humanity rather than falling back on those tired, old, robot vs. people tropes that made the last couple of transformers films feel stale and tired.
What is the difference between Capacity and Utilization?
Keyedin
JULY 28, 2019
When it comes to resource management, there are a lot of factors to consider and metrics to ensure you are being efficient with your efforts. Since your people are likely your most valuable asset, it follows suit that it can also be the most challenging part of project management to get right. There are so many ways to ensure you are assigning the right people to the right work and the more people you have in your pool, the more complex it becomes to keep it all organized.
Cautionary Tale of Resource Capacity Planning: #1 Reason for PSO Project Failure
Keyedin
JULY 26, 2019
Why Walmart nearly became the big fish story for a PMO leader. In a recent survey, 94% of Enterprise IT project managers and PMO leaders and 77% of project and PMO managers working in the professional services industry reported that resource assignment capabilities were the number one reason they needed project management automation. When reviewing vendors to meet that need, these PPM pros had better factor effective capacity planning processes into the mix.
Build Product Progress with a Strong Data Culture
Speaker: Nima Gardideh, CTO, Pearmill
Have you ever thought your product's progress was headed in one direction, and been shocked to see a different story reflected in big picture KPIs like revenue? It can be confusing when customer feedback or metrics like registration or retention are painting a different picture. No matter how sophisticated your analytics are, if you're asking the wrong questions - or looking at the wrong metrics - you're going to have trouble getting answers that can help you. Join Nima Gardideh, CTO of Pearmill, as he demonstrates how to build a strong data culture within your team, so everyone understands which metrics they should actually focus on - and why. Then, he'll explain how you can use your analytics to regularly review progress and successes. Finally, he'll discuss what you should keep in mind when instrumenting your analytics.
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What is ePPM and why is it becoming more important?
Keyedin
JULY 26, 2019
ePPM is the acronym commonly used for Electronic Project Portfolio Management. More and more companies are constantly striving for faster innovation and experiencing digital transformations. Thus, it is becoming more and more important to provide a single source of truth for projects, portfolios and resources that touch work that align with these company strategies.
Deciphering Agile Project Management
Keyedin
JULY 26, 2019
What are the differences between Agile and Kanban (and when should you use each)? With so much hype around Agile, it can be confusing to decipher some of the jargon; Kanban, Scrum, SAFe - there’s a lot to keep up with! When looking from a project management standpoint, there’s a few keys to consider when selecting a methodology, and some cautions to be aware of.
15 Great Ways Project Management Can Help Your Growing Business
Keyedin
MARCH 8, 2019
Learn how improved visibility and control over your projects and resources can help improve business efficiency and effectiveness. If your business delivers products or services, as your business grows your will certainly need some way of managing projects. Many SME’s are simply scared of the term “Project Management” or end up implementing a host of non-connected, counter-productive tools.
Why the PMO Must Use Communication to Reduce the Impact of Change
Keyedin
MARCH 8, 2019
If data is the lifeblood of the PMO, communicating that data to keep project and program stakeholders engaged and confident is the body through which that lifeblood travels.
What Is (and Isn’t) Product Management?
Speaker: Steve Johnson, VP of Products, Pragmatic Institute
Product Management is one of the most exciting - and most misunderstood - functions in technical organizations. Is it strategic or tactical? Is it a planning role or a support role? Many product professionals are unclear about what is (and isn't) product management. After all, product management spans many activities from business planning to market readiness. In this session, we’ll examine many product activities and artifacts for product strategy, planning, and growth, and introduce a simple tool that you can use in your organization to clarify the roles of product management and others. Steve Johnson explores the many roles of Product Management in this fun talk focused on why product managers should obsess on problems instead of solutions.
KeyedIn Spotlight - Resource Management
Keyedin
MARCH 8, 2019
Join Clayton Tagg , Solution Evangelist at KeyedIn Solutions for Resource Management, the next installment of our KeyedIn Spotlight Webinar Series. Throughout this series we will be providing insight and advice on how to utilize various features of KeyedIn Projects to improve business performance.
Sharing Project Data With Customers: Letting Go of Your Fear, Saving Time and Building Trust
Keyedin
MARCH 8, 2019
Reporting project metrics to clients and partners is a continual frustration for project-driven organizations. Discussions often arise around the best way to produce reports and share them with customers, both internal and external.
KeyedIn Projects v6 Mobile Update
Keyedin
MARCH 8, 2019
We are delighted to announce the latest release of the KeyedIn Projects mobile app.
When Project Portfolio Management (PPM) Goals are Clear, Critical Decisions Get Easier
Keyedin
APRIL 22, 2019
Walk a Mile in Your Customer's Shoes
Speaker: Steven Haines
Product professionals use phrases like "voice of the customer," and "user experience" so often that it can be easy to lose sight of their actual meanings. This phrase blur is dangerous, as it can pull our attention from what should be our real focus: our our customers' and users' needs. How can we, as product professionals, learn to keep customers and users at the heart of our work? Join Steven Haines, globally recognized thought leader and author, as he guides us through a memorable journey demonstrating how you can walk a mile in their customer's shoes. He'll explore how, by developing true empathy for your users, you can ensure you're creating the features and products they actually want. You'll come away understanding: How being customer focused gives you a competitive advantage. Tactics for developing empathy for your users. How to encourage innovation through better customer understanding. September 11th, 2019 11:00AM PDT, 2:00PM EDT, 7:00PM BST
Why the PMO Must Use Communication to Reduce the Impact of Change
Keyedin
APRIL 22, 2019
If PMO software is the lifeblood of the PMO, communicating that data to keep project and program stakeholders engaged and confident is the body through which that lifeblood travels.
Understanding the Consequences of Not Implementing Project Portfolio Management
Keyedin
APRIL 22, 2019
In a recent article “ Why PMOs Fail: 5 Shocking PMO Statistics ” we explored some of the key statistics behind PMO failure, illustrating why many organizations that fail to implement PPM rarely satisfy the expectations of the business.
4 Reasons Why Professional Services Fail To Use Resources Strategically
Keyedin
APRIL 22, 2019
Customers come to you because of the calibre and reputation of your people. You deliver through the advice and skills of your people. And to stay ahead of the competition, you need to keep attracting and developing the right people.
Understanding the Importance of Effective Project Management on Project Profitability
Keyedin
APRIL 22, 2019
In a highly competitive environment such as Professional Services, every aspect of efficient project management impacts every other aspect of the business. Every aspect also drives continuous improvement; which is the ‘holy grail’ for any professional services company.
The Magic of Intent: Start Knowing The Goals of Your Users
Speaker: Terhi Hanninen, Senior Product Manager, Zalando, and Dr. Franziska Roth, Senior User Researcher, Zalando
It's important to know your users - what are their preferences, pain points, ultimate goals? With user research and usage data, you can get a great idea of how your users act. The tricky part is, very few users reliably act the same way every time they use your product. Join Terhi Hanninen, Senior Product Manager, and Dr. Franziska Roth, Senior User Researcher at Zalando, as they explain how they were able to reach a new level of user understanding - by taking their user research and segmenting their users by point-in-time intent. You'll leave with a strategy to change how your product team, and organization at large, understands your users.
The 'Top Down' vs 'Bottom Up' Approach to the Program Management Office
Keyedin
APRIL 22, 2019
Our 20 years of implementing PMO solutions in large organizations has shown us the need for a more practical, pragmatic approach to the PMO that gives companies a better chance for success when new practices are put into place.
When It’s Time for Technology In Project Management
Keyedin
APRIL 22, 2019
Learn how improved visibility and control over your projects and resources can help improve business efficiency and effectiveness. Successful project management is not just a case of adopting best practices; technology too is a crucial enabler.
PSOs Embrace the Possibilities of the New Project Management System
Keyedin
APRIL 22, 2019
Professional service organizations (PSOs) live and die on a project basis. In these organizations, those responsible for the health of multiple projects are the most used to staring into the heart of the storm.
3 Key Challenges facing Professional Services in achieving effective service delivery
Keyedin
APRIL 22, 2019
In an ideal world it would be sufficient to market your professional excellence, be paid a fair price for the input you make, and grow your company. Unfortunately there are hundreds of other factors and pressures that make the world less than ideal.
How To Take Action on Customer Discovery
Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic
We all want to build successful products - and that means satisfied customers. Before anything else, you must understand what problems you can solve. The best way to do that is to get out of the building and start asking questions. But how can you make the most of those conversations, and ensure that you walk away with productive insights? Join Nick Noreña, educator, entrepreneur, and currently Innovation Coach and Advisor at Kromatic, as he covers how we can effectively action our findings from customer discovery conversations.
How to achieve Greater Client Satisfaction and Profitability through Improved Project Management
Keyedin
APRIL 22, 2019
In a recent webinar on better business performance for professional services we explored how efficient project management doesn’t have to involve major new technology investment. By using the cloud, professional services organizations can access best in class software over the web.
Why Control, Insight & Visibility are key to avoiding the Service Delivery Execution Gap
Keyedin
APRIL 22, 2019
On paper, managing Resources, Projects and Billing all sounds relatively simple. So why do so many organizations struggle. Well in reality many organizations create an Execution Gap where there are silos of information all over the place. They’re closed off from each other.
7 Key Factors Driving Successful Project Management in Professional Service Delivery
Keyedin
APRIL 22, 2019
Efficient service delivery is based on getting the project management engine as finely tuned as possible so that it runs smoothly. This is what we are referring to as the seven key drivers of successful project management.
Building an Effective Communication Strategy for Your PMO (Program/Project Management Office)
Keyedin
APRIL 22, 2019
Technology is sometimes only as good as the principles that govern its application.
Your 2-Part Metrics Audit for High-Value Products
Speaker: Sam McAfee, Product Development Consultant, Startup Patterns
You know what they say: what's measured improves. As product managers we're in a golden age of being able to get all sorts of metrics and run all sorts of experiments. But what are your measurements and analytics focused on? Are they really truly objective? Do they contribute to the ultimate vision of your product? And is everybody clear on that vision? Join Sam McAfee, Product Development Consultant, as he takes you through a two-part measurement audit. First, you'll learn how to make sure your measurements actually align with your product strategy. And second, you'll learn how to evaluate your culture of using measurements, so future experiments will more consistently provide high-value results.
Taking the Element of Chance out of Project Profitability: Five Factors to Watch
Keyedin
APRIL 22, 2019
Project profitability can be won or lost at the execution level. Here are five critical control points that project managers should have front-of-mind when looking for ways to improve project delivery in professional services and, ultimately, their companies’ fiscal health. Master the details.
Resource, Cost, Deliverables and Benefits – 4 Key Factors affecting the successful deployment of PPM
Keyedin
APRIL 22, 2019
We’ve talked a lot about the dangers of an underperforming PMO and then covered in more detail the characteristics of a strong PMO.
4 Step Guide to Simplifing your Portfolio Definition Process
Keyedin
APRIL 22, 2019
The portfolio definition process is where you define the terms, scope, catergorization and scoring of your portfolio and gain agreement on your basic portfolio model. Here a 4 steps that will help you simplify this process.
Factors Driving Project Management Within An Enterprise Environment
Keyedin
APRIL 22, 2019
Businesses are continually confronted with the challenge of tying together disparate processes and locations, multiple disciplines, technologies and departments as well as managing non-finite resources and budgets.
Task Management For Project Managers
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