ITIL for Project Managers – Should you?
Online PM Courses
NOVEMBER 11, 2018
The ITIL framework is the most widely-used framework of best practices for IT Service Management (ITSM). Many project managers deliver IT components to our projects. Because of that, Project Managers need to be mindful of this in designing our products, delivery, and handover. And, whether you are an IT Project Manager or not, you may find yourself delivering IT in the form of hardware, infrastructure, software, or service processes as a part of your projects.