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The unbreakable bond: How outstanding service = brand loyalty

Rebel’s Guide to PM

Build in a mechanism for feedback, try a beta launch with ‘friendly’ customers and make sure helpdesk staff have a process for resolving complaints. The video below is me speaking at the Øredev Conference in Sweden, sharing the case study from the book. How being customer-centric improves IT success from Øredev Conference on Vimeo.

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Reasons to Adopt AgilePM®

The IIL Blog

Addresses the Full Project Lifecycle (Beyond Product Development) For organizations delivering projects and programmes, and where existing formal project management processes already exist, the informality of many of the agile approaches is daunting and sometimes perceived as too risky.

2011 148
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The Project Manager’s Agile Transformation Journey

The IIL Blog

Their agile journey started in 2011 with Scrum. process optimization as well as with Mercedes-Benz in the field of supply change management. Johannes is a Keynote in this year’s Agile and Scrum Online Conference! ETAS was founded in 1994 as a Subsidiary of Robert Bosch GmbH. Johannes is an B.Sc. Johannes is an B.Sc.

Agile 88
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In-Depth: The Evidence-Based Business Case For Agile

Scrum.org

But adherence to a framework or prescribed process does not guarantee agility. Adherence to a framework or prescribed process does not guarantee agility.”. I prefer a process-based definition of agility. Although we used Scrum teams for our investigation, these processes are generic enough to apply to Agile teams in general.

Agile 210
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A Compendium of Works to Increase the Probability of Project Success

Herding Cats

Each of these has been presented at a conference, published in a refereed journal, or a book or a chapter in a book, or presented during a client engagement. Managment Processes. Making the Impossible Possible: Applying Heliotropic Abundance for creating Program and Project Management Processes. Presentations and Briefings.

2003 54
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PMI Are some more equal than others?

The Lazy Project Manager

Worried that I am speaking too much, that others (like myself) are speaking too much, that we as a group might have become boring, irrelevant and potentially be doing detriment to the profession that we all love; which is the main reason we speak at events and conferences and congresses in the first place after all, at least I hope that is why….

PMI 150
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Software Review: Roadmap Planner [2017]

Rebel’s Guide to PM

Roadmap Planner creates a strategic plan aligned in swim lanes so you could adapt it for recording any process if you wanted. It is flexible, but I expect if you were doing a lot of process mapping you’d find other process mapping products specifically designed for that purpose would be more use. Read my complete review of.