We are entering the Deployment Phase of the Digital Age
Scrum.org
JANUARY 6, 2022
Of course, this list changes with the markets, but if you compare that to 2011, the list is 60% different. For example, a call center will be empowered to work on improving their engagement with the customer and have some level of development (process and technology change) integrated into their organization. But how does that work?
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