Agile. Creativity. Innovation.
International Institute for Learning
JULY 7, 2022
As described by Steve Denning (2013) this is a paradigm shift from the 20th Century view that customers revolve around the stationary “center of the universe”— the value chain of the organization—to the view that the organization is one of many organizations revolving around the customer. July 2013). Del Marmol, L., Forbes Media, LLC.
Let's personalize your content