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3 Business Transformation Success Stories and What We Can Learn From Them

Runrun.it

As a mid-sized state run bank, DBS already had its hands full in 2019 due to new fintech startups offering exceedingly competitive solutions to traditional banking. Cobban therefore instituted a strategy that focussed on eliminating wasted customer time which he called RED, or Respectful, Easy to deal with and Dependable.