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IT Service Management (ITSM): Frameworks, Processes & Phases

ProjectManager.com

Information technology (IT) involves the use of computers, digital storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange electronic data. IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them.

Process 328
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Planning Process In Event Management For Beginners

nTask

Event management is one of the most common and effective ways of branding your product, sharing new information or inventions. However, it is a complex field and event management for beginners can be hard. According to research: 98% of the customers are more prone to buy a product or service after attending a relevant event.

Process 88
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Uncovering the Role of Risk Owners in Agile Projects

Project Risk Coach

It's a simple question, "Who owns the risks in agile projects?" In this article, let's uncover the role of risk owners and how to perform risk management in agile projects. Agile projects require collaboration between stakeholders, and risk ownership helps ensure that tasks are properly delegated and managed among them.

Risk 418
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How Facilitation is Key to Effective Scrum Events

Scrum.org

As an agile coach I often have Scrum Masters come up to me because management is complaining there are too many meetings in Scrum and that their developers aren't 100% utilised on developing the products. Why is it that so many people walk away from a Scrum event saying it was a waste of time, boring or not relevant to them?

SCRUM 182
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What is Scrum? An Introduction to the Scrum Framework

Speaker: Eric Naiburg, Chief Operating Officer at Scrum.org

In this session, we provide an overview of the Scrum framework, discuss how Scrum enables agility and ways that empiricism can empower the teams that use it. The 2020 Scrum Guide - Scrum Events - Scrum Artifacts. Although Scrum has been around for more than 25 years, it is still new to many. The Project Manager and Scrum.

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The Order of Events in Scrum Matters

Scrum.org

The Scrum framework consists of 5 events, 3 accountabilities, 3 artifacts and five values. Today, we will talk about the order of the events in Scrum. . The order of events in Scrum matters. Scrum events are opportunities for inspection and adaptation. The diagram above shows the five Scrum Events.

SCRUM 196
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7 Ways to Sell Agile to Project Stakeholders

LiquidPlanner

Whether you’re making the move to Agile project management in your development group or creating an Agile process for your in-house project management methodology, chances are you’re going to have to sell this change to executives in your organization. Align Agile project management with your organization’s strategy.

Agile 755