Service Management and The Post Office Scandal
By Sophie Hussey
Governance, process, and procedure are often seen as red tape, bureaucracy, cold, not human-centric, or as unnecessary controls that stand in the way of delivering technology services or being Agile. This could be nothing further from the truth.
Narrative Approach for Project Management Training
By Ko Ito
The effectiveness of experiential learning through Project Based Learning (PBL) by acquiring techniques and skills has been proven in many trainings.
Bridging the Skills Gap: Attracting, Recruiting and Retaining Diverse Talent in ITSM
By Georgina Otubela
In this article we will explore: the skills gap in technology, challenges and tactics for attracting and sourcing talent, retaining talent, and how we can encourage and develop future talent.
The Art of Project Management: Essential Upskilling Strategies for Success
By Steven Briggs
Learning and development are crucial for professionals seeking to advance their careers, as it equips them with the necessary tools and skills needed to facilitate professional growth and reach their goals.
Geocaching for Project Managers
By Ko Ito
Tired of the same old project management routine? Feeling like your skills could use a hidden boost? Look no further than the real-world thrill of geocaching!
5 Ways to Demystify the Magic of High-Performing Teams
By Mark Cruth
Over a decade of working with all kinds of teams, I’ve found the best of the best possess these 5 team alchemical elements.
Organising Around Value Stream Increases Business Agility
By Nagaraja Gundappa
Business agility is the ability of an organization to rapidly adapt to market and environmental changes in productive and cost-effective ways according to PMI’s Disciplined Agile.
My successful PfMP® Journey: Set the goal and pursue it till the end!
By Jennifer Lapin
Because PfMP degree is about the best world practices, it gives you a very good basis for professional development and growth, and the preparation process teaches you to be persistent, thoughtful, indulgent, and driven.
