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IT Service Management (ITSM): Frameworks, Processes & Phases

ProjectManager.com

Information technology (IT) involves the use of computers, digital storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange electronic data. IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them.

Process 330
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Process Implementation: A Quick Guide

ProjectManager.com

As a business grows, it needs to look at new processes or ways to improve the processes it has in place. Whatever the objectives, process implementation is how they achieve these goals. If you’re looking to improve your business processes , you need to know what process implementation is and why it’s so important.

Process 299
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New Presentations for 2020

The Lazy Project Manager

It has been 10 years since The Lazy Project Manager was published and I have had the pleasure of presenting on this topic in 25 countries so far, but now, at the start of a new year, 2020 no less, I have decided that this will be the last year that I deliver ‘The Lazy Project Manager’ keynote. Buckle up and join me!

2020 162
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How Change Management Fits Into Projects

Rebel’s Guide to PM

This article, How Change Management Fits Into Projects , first appeared on Girl's Guide to PM. Way back when I started managing projects, change management was a specific role in large organisations. Big projects – and lucky project managers – had their own Business Change Manager.

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Change Management 101 for Beginner-Level Project Managers

nTask

Any number of projects that an organization undertakes has an impact on the organization’s processes and resources. Project management is not simply about the project itself but also establishing any necessary organizational changes. This is where the change management process comes into play.

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Your Go-To Guide to the 7 R’s of Change Management

nTask

Change management has become one of the most important factors for success in the organizational paradigm of the modern world. Let’s discuss the definition of change management in detail. What is Change Management? What are the 7 R’s of Change Management? The REASON behind the change?

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Assessing Change Management Effectiveness: Essential Metrics

Epicflow Blog

No matter what change initiatives are, they must bring tangible results. It may seem the outcomes of effective change management are obvious – if positive transformations have happened, the process was effective. . Defining Change Management Effectiveness: Different Dimensions. Assessing performance .