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IT Service Management (ITSM): Frameworks, Processes & Phases

ProjectManager.com

Information technology (IT) involves the use of computers, digital storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange electronic data. IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them.

Process 330
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10 Free Change Management Templates for Excel and Word

ProjectManager.com

It’s a cliche to say nothing is constant but change, but cliches grow from truths. Project managers understand this and work hard to create change management plans that ensure their projects run smoothly. If you’re looking for other free project management templates, you’re in the right place.

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Process Implementation: A Quick Guide

ProjectManager.com

As a business grows, it needs to look at new processes or ways to improve the processes it has in place. Whatever the objectives, process implementation is how they achieve these goals. If you’re looking to improve your business processes , you need to know what process implementation is and why it’s so important.

Process 299
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Change Control Board: Roles, Responsibilities & Processes

ProjectManager.com

A change control board is sometimes referred to as a change review board. It’s a group of people from the project team that meets regularly to consider changes to the project. A change control board includes representatives of the relevant functional areas of the project in addition to the project manager.

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The 5-Step Expert Guide To Choosing Project Management Software

Rebel’s Guide to PM

Do they already work really well together, or should this purchase also be an opportunity to shake up your processes? OK, you can’t involve every user in the selection process but you do need to take users into account. If you were managing this as a project for a client, you’d expect user involvement, wouldn’t you?

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How to Make a Change Management Plan

ProjectManager.com

A change management plan can be the difference between project success and failure. Jennifer Bridges, PMP, shows you how to create the right change management plan for your project. In Review – How to Make a Change Management Plan. What Makes Up a Change Management Plan?

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How Change Management Fits Into Projects

Rebel’s Guide to PM

This article, How Change Management Fits Into Projects , first appeared on Girl's Guide to PM. Way back when I started managing projects, change management was a specific role in large organisations. Big projects – and lucky project managers – had their own Business Change Manager.