Business Efficiency? Watch the Ball, not the Player
Scrum.org
NOVEMBER 6, 2019
In football, the team that wins is the one that gets the ball in the other team’s goal most times. Not the one that runs the most. What matters most is what is happening to the ball. So, we need to watch the ball, not the player. Business is no different. In Knowledge Work what matters most is what is happening to the work , not what the workers are doing.
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