Chronic Complainer or Cursed Cassandra?
Kiron Bondale
APRIL 25, 2021
Having the courage to speak up within a team without fear of social repercussion is a symptom of a higher level of psychological safety. Depending on the context of the complaint it might, in fact, be evidence of Challenger Safety which is the top level of Dr. Timothy R. Clark’s 4 Stages of Psychological Safety model , and is a prerequisite for unleashing the creativity of a team.
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