Client Management: How to Win and Retain Clients
ProjectManager.com
SEPTEMBER 5, 2018
In a sense, project management is a service industry, and the people that project managers commonly serve are clients. The client is the reason for a project, the spark that sets it off and then later glows with satisfaction when the project is complete. Therefore, client management is one more hat any successful manager must wear. Because even if you complete a project on time and under budget, but your client isn’t satisfied, then you’ve not delivered a successful project.
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