Wed.Sep 05, 2018

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Client Management: How to Win and Retain Clients

ProjectManager.com

In a sense, project management is a service industry, and the people that project managers commonly serve are clients. The client is the reason for a project, the spark that sets it off and then later glows with satisfaction when the project is complete. Therefore, client management is one more hat any successful manager must wear. Because even if you complete a project on time and under budget, but your client isn’t satisfied, then you’ve not delivered a successful project.

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3-point estimates. good for you!

Musings on Project Management

Here's my three point estimate paradox: We all know we must estimate with three points (numbers). so we do it, reluctantly None of us actually want to work with (do arithmetic with) the three points we estimate. In a word, three point estimates suck -- not convenient, thus often put aside even if estimated -- and most of all: who among us can do arithmetic with three point estimates?

Estimate 210
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Interview at Agile2018

Zen Project Management

A long-time colleague and friend, Dave Prior, interviewed me at Agile2018 about my presentation on being an agile coach at Toyota. You can find it here.

Agile 100
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Workload Management for Better Employees

Appfluence

Workload Management is Critical. Workload management is difficult. The idea of equally balancing direct reports’ workloads is a simple idea. However, without careful monitoring and constant team scrutiny, it is by no means inevitable. In the Harvard Business Review article “Make Sure Your Team’s Workload Is Divided Fairly,” author, Rebecca Knight addresses one obstacle to optimal workload management: It’s tempting to give the workhorse more projects than others (especial

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Understand Digital Debt, Form a Team, Set Goals, and Plan Roadmap for Transformation

Understanding digital debt is crucial before digital transformation. Assemble a team to assess internal operations, market pressures, and digital debt's impact. Define future digital vision with measurable goals. Refine hypotheses and conduct market analysis. Develop a roadmap for transformation with defined projects, cost estimates, and governance.

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Escaped Defects

Leading Agile

I was tempted to inject a typo in this post just for the irony. If you find it, post in the comments. Software development is challenging. “In an agile world, baking quality in—defect prevention—is the norm, or at least it should be.” Done well, this kind of development can be incredibly rewarding and the feedback loops are almost instantaneous.

More Trending

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The Best Marketing Project Management Software for Agencies

Teamweek

Marketing professionals are often known as “creatives” thanks to their impressive ability to create unique, engaging content. This can fall into the realm of video marketing, social media, email marketing, and more. Many marketing agencies are working on multiple campaigns for a handful of different clients at a single time, which can make it difficult to keep track of everything.

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Teal is the New Black

Pawel Brodzinski

On many occasions, I’ve shared how we operate at Lunar Logic. We exploit radical transparency—every single bit of information is available to everyone at the company. We exercise radical autonomy—everyone can make any decision on the company account. We entertain radical self-organization—there’s no enforced structure or hierarchy, there are no managers, and the CEO role is purely titular.

Agile 28
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Our content calendar - from start to finish

ActiveCollab

It’s been an exciting ride since we decided to overhaul our blog, with plenty of ups and downs along the way. We’ve done our best to document this journey in posts about keywords , our brand of storytelling , the need for a hero , and our editorial checklist. All of our decisions and experiences along the way helped us refine this process, especially when it comes to our content calendar.