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Service Request Management in IT: Process & Best Practices

ProjectManager.com

When someone makes a request in the information technology (IT) world, whatever that might be, there’s a process involved to fulfill that request. This is called a service request and controlling that process is called service request management. It also includes the tools that are used to run this process.

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IT Financial Management (ITFM) Best Practices

ProjectManager.com

Information technology (IT) has found its way into almost every aspect of our lives, both professionally and personally. IT financial management is made up of the processes and tools that are needed to manage and analyze IT costs. ProjectManager’s workflow automation saves time when managing IT finances.

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Operations Management: Key Functions, Roles and Skills

ProjectManager.com

Operations management (OM) is the process of administration of business operations and/or production management in order to achieve specific goals such as increased productivity and higher profitability. Company resources, such as staffing, materials, equipment and technology, are all part of the optimization process of operations management.

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What Is an Audit Trail & How to Conduct One

ProjectManager.com

Any business with transactions, work processes, accounting and trades can benefit from knowing what an audit trail is, the different types of audit trails and how to do one. That can be brokerage transactions in finance, medical records in healthcare and process documentation in project management. What Is an Audit Trail?

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What Is an IT Budget? IT Budgeting Basics (Template Included)

ProjectManager.com

Information technology (IT) runs most businesses. Managing information costs and managing information security for those costs are part of making an IT budget. The importance of having an IT budget is to align technology requirements with an organization’s business strategy. But those devices don’t run for free.

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How to Become an IT Project Manager

ProjectManager.com

Jennifer described an IT project manager as one who oversees the process of planning, executing and delegating responsibilities around an organization’s IT pursuits and goals, often with the help of IT project management software. You can leverage that experience for landing a job as a manager in information technology.

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Six Sigma: A Simple Guide for Project Managers

ProjectManager.com

It can mean different things within various organizations or circumstances, but there is a way to broadly outline this business process improvement methodology and define its beginnings, its, rise, its use and its implementation. As noted, it’s a methodology used to improve the quality of an output in a process. Leadership is critical.

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