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IT Service Management (ITSM): Frameworks, Processes & Phases

ProjectManager.com

Information technology (IT) involves the use of computers, digital storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange electronic data. IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them.

Process 323
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Service Request Management in IT: Process & Best Practices

ProjectManager.com

When someone makes a request in the information technology (IT) world, whatever that might be, there’s a process involved to fulfill that request. This is called a service request and controlling that process is called service request management. It also includes the tools that are used to run this process.

Process 317
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What are the Risk Management Roles in Projects and Programs?

Project Risk Coach

Information Technology) or in a Project Management Office (PMO). Risk Owners The risk owner is “the person responsible for monitoring the risk and for selecting and implementing an appropriate risk response strategy” ( The Standard for Risk Management in Portfolios, Programs, and Projects, page 168). Control is high.

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What Is an IT Budget? IT Budgeting Basics (Template Included)

ProjectManager.com

Information technology (IT) runs most businesses. Managing information costs and managing information security for those costs are part of making an IT budget. But those forecasts are estimates and to ensure that you keep to your IT budget, monitoring and tracking costs is imperative.

Budget 340
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IT Financial Management (ITFM) Best Practices

ProjectManager.com

Information technology (IT) has found its way into almost every aspect of our lives, both professionally and personally. IT financial management is made up of the processes and tools that are needed to manage and analyze IT costs. Managers tend to prefer Gantt charts, but IT teams don’t need all that information.

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Project Manager Job Description (with free copy+paste examples!)

ProjectManager.com

Project managers plan, budget, monitor and report on the project with project management tools , sometimes pitching the idea of the project or being assigned to it once it’s already been approved. Monitoring Progress. Monitor and report on project progress. Define project schedules, allocate resources and monitor progress.

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Operations Management: Key Functions, Roles and Skills

ProjectManager.com

Operations management (OM) is the process of administration of business operations and/or production management in order to achieve specific goals such as increased productivity and higher profitability. Company resources, such as staffing, materials, equipment and technology, are all part of the optimization process of operations management.