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IT Service Management (ITSM): Frameworks, Processes & Phases

ProjectManager.com

Information technology (IT) involves the use of computers, digital storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange electronic data. IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them.

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Service Request Management in IT: Process & Best Practices

ProjectManager.com

When someone makes a request in the information technology (IT) world, whatever that might be, there’s a process involved to fulfill that request. This is called a service request and controlling that process is called service request management. It also includes the tools that are used to run this process.

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IT Risk Management Strategies and Best Practices

ProjectManager.com

Information technology (IT) is no longer a tucked away department with little impact on day-to-day affairs. In Review – IT Risk Management Strategies and Best Practices. Information technology offers unique scenarios, and therefore, unique risks. IT Risk Management Strategies. What is IT Risk Management?

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The Rise of the AI-Powered PMO: Skills and Strategies for Thriving in an AI-Augmented Project Landscape

The IIL Blog

In this article, we will explore the rise of the AI-powered PMO and provide actionable strategies for project managers to thrive in an AI-augmented environment. It can alert project managers, recommend mitigation strategies, and even generate alternative scenarios. Suggest mitigation strategies for the top five high-impact risks.”

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Operations Management: Key Functions, Roles and Skills

ProjectManager.com

Operations management (OM) is the process of administration of business operations and/or production management in order to achieve specific goals such as increased productivity and higher profitability. Company resources, such as staffing, materials, equipment and technology, are all part of the optimization process of operations management.

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What are the Risk Management Roles in Projects and Programs?

Project Risk Coach

Information Technology) or in a Project Management Office (PMO). Risk Owners The risk owner is “the person responsible for monitoring the risk and for selecting and implementing an appropriate risk response strategy” ( The Standard for Risk Management in Portfolios, Programs, and Projects, page 168). Control is high.

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What Is the Iterative Process?

ActiveCollab

Whether you want to improve a process, service, or product, using the right development strategy can help you accomplish your company's goals faster. The iterative process is one of the methods companies apply to boost their business strategies and improve their offer. WHAT DOES THE ITERATIVE APPROACH MEAN?

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