A Scrum Master should know the “why” behind Scrum and Agile principles, apply facilitation techniques, coaching, and mentorship, and exhibit solid leadership focusing on team empowerment and growth.
A Scrum Master should have several core competencies and skills to effectively guide and support the Scrum Team, foster a productive and dynamic working environment, and ensure that Scrum practices are followed.
Key competencies include effective conflict resolution, communication, and a continuous improvement mindset.
Here are the top skills that a Scrum Master should have:
1. Coaching and Mentoring
A Scrum Master coaches the Development Team, the Product Owner, and the organization. This requires active listening, empathy, and the ability to ask powerful questions that encourage self-discovery. They should also mentor team members in Agile practices and principles.
2. Communication Skills
Excellent communication is fundamental for a Scrum Master. This includes being able to articulate ideas clearly, listen actively, and ensure that there is a shared understanding among team members and stakeholders.
3. Leadership and Empowerment
Effective Scrum Masters lead by example and by service, promoting self-management within the team. They should empower the team to take ownership of their processes and decisions.
4. Continuous Improvement Mindset
A Scrum Master should have a mindset focused on continuous improvement for the team and personal development. They should lead by example and encourage the team to regularly reflect on their work practices and careers.
These competencies enable a Scrum Master to effectively guide and support their team, ensure that Scrum is lived and understood, and foster a dynamic and productive working environment. Through these skills, a Scrum Master drives the team towards achieving their goals and plays an important role in their professional growth and the continuous professional evolution.
This article was first published in the AskScrum.com newsletter.
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