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« Could you make it easier | Main | How you handle a problem »
Monday
Mar022020

Willing to stay with the problem 

We can work with people who are so keen to leap to a solution, they’re not willing to stay with a problem for a little longer.

Why is that? Is it

- pressure to deliver?

- discomfort with the perceived negativity?

- drive to get it done?

- impatience to listen, learn or consider?

It’s so very powerful though, to feel the feels, to really get the empathy and experience of the problem and its consequences. We then give those people experiencing the problem acknowledgement and respect as we sit with the discomfort and inconvenience of the problem.

Try to allow it. For longer. To really explore it, understand it, tease it out or scope it out. Wider and deeper. Not for weeks and months, but at least some hours and days.

Your collective thinking about the solution will most certainly be better. Allowing more time to come up with more ideas and getting more heads, hearts and hands onto it. Don't brush it aside or move on too quickly. A better expression and experience of the problem will elicit a better solution and resolution to the problem.

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