article thumbnail

Skills Mismatch | What Is It & How to Bridge the Gap

Teamweek

Skills obsolescence While technology has been advancing at a rapid rate since Y2K, the past year or two has seen a ridiculously rapid increase, with new technologies like generative AI and machine learning (seemingly) dominating everything from business to our personal lives. These skills help solve complex problems and adapt quickly.

article thumbnail

Digital Transformation & Artificial Intelligence: Is your Organization ready?

Digite

The Microsoft State of Global Service 2016 , found that 60% of consumers stopped interacting with a company, just because they had a bad experience of customer service. Our AI/ ML tools and services will help in Predictive planning, development, testing and operations. And in-spite of that, sometimes, mistakes are inevitable.