Conflict: Why We Get Into It, How to Get Out of It, and Strategies for Conflict Resolution
MPUG
APRIL 3, 2023
De-escalation is all about getting that keystone in place and turning the arch over. As soon as one of us thinks respect has broken down, or we have something to fear…look out! The fast, shallow breathing of fear gives the voice a breathy quality. Conflict is like an arch. It goes up one side and comes down the other.
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