Sat.Jan 14, 2017

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Cone of Uncertainty - Part Deux

Herding Cats

The notion of the Cone of Uncertainty has been around for awhile. Barry Boehm's work in “Software Engineering Economics”. Prentice-Hall, 1981. The poster below is from Steve McConnell's site and makes several things clear. The Cone is a project management framework describing the uncertainty aspects of estimates or any other project attribute (in this post, cost, schedule, and technical performance parameters).

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So, who's responsible for Customer?

Musings on Project Management

One of my students offered this strategy for establishing, maintaining, and leveraging relationships with the customer. I thought it was pretty good, so here's the idea: 1. Customer Account Responsible (ACR) -- who. is the Account Manager. for the domain, market or dedicated to the customer (big accounts) responsible for: Account relationships, Opportunity identification, Commercial.

PMO 150