quality Assurance is free; QC is not
Musings on Project Management
NOVEMBER 12, 2023
Philip Crosby is credited with the idea that "Quality is Free", and he made some money on the book by the same title. still available from e-book sellers.When I first heard that phrase -- around the time Crosby's book came out -- my thought was: If so, what is that line item in my budgeted WBS for quality planning and QC? It's not $0 for sure. So how is "quality free".
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