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A Comprehensive Guide to Modern Contact Centers

Binfire

Contact centers, formerly seen as cost-focused entities from a bygone era, have experienced a significant shift towards prioritizing the customer. This comprehensive guide explores the essence of a contact center, its key features, and how businesses leverage it to amplify their operational scale.

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Transform Your Customer Experience with Modern Contact Center Solutions 

Productivity Land

As a business, staying competitive in this rapidly changing landscape requires cutting-edge contact center solutions that can help deliver exceptional service and experiences to customers every time they interact with your brand. How to Select the Right Contact Center Solution for Your Business ? Benefits of Contact Center Solutions 1.

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Top 7 Leading Contact Management Software Of 2022

nTask

In this article, we will walk you through some of the best contact management software that makes the process much simpler and effortless for you. First, let us find out what exactly is contact management software. What Is a Contact Management Software? Organize contact information. Best Contact Management Software .

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Updated New Course: RMP 30 Contact Hours Online Course

Management Yogi

The Risk Management Professional (RMP) exam has completely changed and based on it, the following course has been fully updated:RMP 30 Contact Hours Online CourseThis is a complete video course and comes with a full money-back guarantee. You can go for either 30 or 40 contact hours with this course.

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Buyer’s Checklist: How to Evaluate a B2B Contact Data Provider

After reading, you’ll gain insight into the following components: How to develop a framework for analyzing a vendor’s contact and account data. Download ZoomInfo’s data-driven eBook for guidance on effectively assessing the vendor marketplace. Critical integrations that fit directly into your sales processes and workflows.

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How to Earn PMI-RMP Contact Hours

Project Risk Coach

Not only must you pass a challenging exam, but you must meet the qualifications for experience and contact hours. How can these individuals earn the required PMI-RMP contact hours? What is a Contact Hour? Contact hours are educational hours. One hour of project risk management instruction equals one contact hour.

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10 Simple Ways to Prepare a Handover at work (with email templates)

Rebel’s Guide to PM

It reads a bit like this: Email signature, contact details, etc Advance notice: I’ll be out of the office from Tuesday 14 July until Friday 24 July. Give them lots of notice and introduce them to the new person who will be their temporary/permanent contact. I think it’s a good idea.

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Why B2B Contact and Account Data Management Is Critical to Your ROI

64% of successful data-driven marketers say improving data quality is the most challenging obstacle to achieving success. The digital age has brought about increased investment in data quality solutions. Businesses are realizing that it isn’t just about the volume of data they have available; it’s about the accuracy of information.

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Best Practices for a Marketing Database Cleanse

As frustrating as contact and account data management is, this is still your database – a massive asset to your organization, even if it is rife with holes and inaccurate information. Download ZoomInfo’s latest data-driven eBook aimed to help marketing leaders understand the best practices around choosing a B2B contact data provider.

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Best Practices for Marketing Database Cleanse

ZoomInfo has produced this eBook to help marketing leaders understand best practices around cost and value when it comes to choosing a B2B contact data provider. Finding a vendor to cleanse and optimize your marketing database can be difficult if you don’t know what to look for. This buyer’s guide will cover: Buying Considerations.

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How ZoomInfo Enhances Your Database Management Strategy

It involves finding a data management provider that can append contacts with correct information — in real-time. It's quite a process for marketing teams to develop a long-term data management strategy. Not just that, but also ongoing data hygiene efforts to keep the incoming (and existing) information fresh.

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3 Mistakes Organizations Make While Developing ABM Programs

Inadequate contact inventory within universe. Download ZoomInfo’s latest eBook to learn about the three most common mistakes organizations make while executing an ABM program, including: Poor account selection process. Wasteful technology and service spending.

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Reaching Unreachable Candidates

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

Export results: Easily export candidate data (including contact info) to Excel, shared with colleagues to review or upload in bulk to a recruiter's applicant tracking system. Candidate and company profiles: Preview and expand search results to find a candidate's job history and career experience or a company's details.

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How ZoomInfo Solves Recruiting Pain Points

To begin getting these candidates in the right positions, it includes utilizing updated contact data and enhancing your outreach strategy for improved effectiveness. More specifically, having access to updated information lets you engage faster with ideal candidates searching the job market.

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2020 Database Strategies and Contact Acquisition Survey Report

This report aims to highlight the current state of B2B database and contact acquisition strategies and organizations’ goals to leverage data to fuel their go-to-market strategies in 2020 and beyond. As buyer expectations to receive this type of relevant engagement continues to heighten, database management strategies are of high importance.