customer-success 
LiquidPlanner
MAY 14, 2020
Customer Success is now an integral part of every business, particularly in the SaaS frontier. Growing businesses tend to be prioritizing more on customer success. In fact, 70% of growing companies believe that customer success is quite important to them. Customer Success: What Is It?
Proofhub
AUGUST 1, 2023
Are you eager to boost your business’s conversion rates, foster unwavering customer loyalty, and skyrocket your profitability? The secret to achieving these goals lies in optimizing your B2B customer journey map. What is B2B Customer Journey Optimization? This complexity necessitates the optimization of each customer experience.
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Teamweek
OCTOBER 20, 2021
In the digital age, customers have all the power to compare and switch up the companies that supply their products and services. For this reason, the role of a Customer Success Manager has never been more important for retaining customers and minimizing churn. . What is a Customer Success Manager?
Rebel’s Guide to PM
MARCH 31, 2024
It is balancing all of the constraints that is important to delivering a successful project – it’s not rocket science but continues to be a challenge on many projects. It is certainly still a useful tool to focus priorities when making high-level decisions about how to best balance these constraints for a successful outcome.
Advertiser: ZoomInfo
Here’s what’s covered: How data-driven marketing drives the customer experience. The most challenging obstacles to data-driven marketing success. This eBook highlights how data-driven strategies empower marketing campaigns through personalization tactics. Understanding marketing strategy & performance.
Wrike
JUNE 11, 2023
Understanding customer behavior is the key to unlocking success in marketing. By analyzing and interpreting the actions, preferences, and motivations of customers, businesses can tailor their marketing strategies to effectively engage and convert their target audience. What is Customer Behavior?
ProjectManager.com
APRIL 10, 2024
Order management is the streamlined process of receiving, tracking and fulfilling customer orders to create optimum efficiency. This tool gives real-time visibility into orders and gives vendors the tools to manage their customers in one place. Customer satisfaction is also an objective. Then there are customer expectations.
Speaker: Hope Gurion, Product Leader Coach, Fearless Product LLC
Customer discovery is the lifeblood of product teams to identify the most important customer needs to solve next. But what about other customer-facing teams in an organization? How do product teams best partner with these teams to understand customers’ unmet needs and decide which needs to address next?
Advertiser: ZoomInfo
For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software. More specifically, updated data can help organizations outline key accounts for their campaigns.
Advertiser: ZoomInfo
Fact: Good data lives at the core of every successful B2B demand generation strategy. In this eBook, you’ll discover how to improve your demand generation program—and your bottom line—in four data-driven steps: Nail down your ideal customer profile (ICP). Leverage intent data. Personalize messages to your priority accounts.
Advertiser: ZoomInfo
The evolution of every high-functioning, effective customer success strategy centers around three C’s: connected experiences, an engaging customer journey, and a culture built on customer-centricity. Develop an effective customer health scoring model to mitigate churn and identify opportunities across your customer base.
Speaker: Luke Freiler, CEO and co-founder of Centercode
After weathering recessions with a wide range of iconic customers, CEO and Product Manager Luke Freiler has seen first hand the impact the Voice of the Customer has had in making or breaking tech companies during hard times.
Speaker: Piyanka Jain, President and CEO, Aryng
Do your customers like it, or does it need to be improved? And of course, was the launch successful? Well, that all depends on how you define success. Join Piyanka Jain, President and CEO of Aryng, as she explains why - and how - you should use data and analytics to define and track a successful launch.
Speaker: Ryan McInerny, CAMS, FRM, MSBA - Principal, Product Strategy
Join this exclusive webinar with Ryan McInerny to learn: Cryptocurrency asset market trends How to manage risk and compliance to serve customers safely Best practices for identifying crypto transactions and companies Revenue opportunities with custody arrangements, brokerage fees, account maintenance fees, and lending The roadmap needed for successful (..)
Speaker: Daniel O'Sullivan, Product Designer, nCino and Jeff Hudock, Senior Product Manager, nCino
Dashboards assist decision makers facilitate new ideas and business opportunities, increase customer approval rates, and analyze current business process. All of these activities play a vital role in providing the superior experience your customers demand. Dashboard design do’s and don’ts. Where to start the journey.
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