customer-support 
Proofhub
AUGUST 10, 2021
Support workers like technical support agents, customer service agents, digital marketers, and other professionals in similar niches have, at large, turned their homes into offices, achieving great things for the business. You can also use custom QR Code apps to help you stay on top of your employees’ tasks in the field.
Productivity Land
AUGUST 8, 2023
In the digital age, customer support has become a critical aspect of any online business. It’s the backbone of customer retention and a key differentiator in a crowded marketplace. The main reason why customer support is important is that it fosters growth.
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UPQODE
JANUARY 9, 2024
Incorporating a self-service help center, like Zendesk Help Center, is a crucial aspect of customer retention strategies. Most customers today expect an easily accessible repository of product/service information and FAQs. By adding Zendesk Help Center, you’ve made a significant move towards enhancing customer success.
Wrike
SEPTEMBER 23, 2023
In today’s fast-paced business environment, customer service plays a crucial role in the success of any organization. One of the key tools that businesses use to efficiently manage customer inquiries and support requests is a support ticketing system.
Advertiser: HealthCar
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Rebel’s Guide to PM
APRIL 15, 2024
Think about: Internal project customers External project customers Senior executives Team leaders Subject matter experts Project support team members Project management office team members Project managers These are all individuals or groups who will have something to say about how well they are equipped to deliver the upcoming work.
LiquidPlanner
JULY 27, 2016
Here’s an important question to ask when you’re shopping for project management software: “What kind of support do you offer?”. That’s why it’s crucial to have impeccable and dedicated support—product experts that will help you through the initiation and afterwards so you can get the most out of your platform. On-demand webinars.
Speaker: Suzie Prince, Head of DevOps, Atlassian
In an ever changing world Product Managers are being pushed now, more than ever, to keep up with business and customer demands. Luckily, the culture of DevOps and the practice of Continuous Delivery supports product managers and their teams as modern software development evolves at a rapid pace.
Speaker: Ryan McInerny, CAMS, FRM, MSBA - Principal, Product Strategy
Join this exclusive webinar with Ryan McInerny to learn: Cryptocurrency asset market trends How to manage risk and compliance to serve customers safely Best practices for identifying crypto transactions and companies Revenue opportunities with custody arrangements, brokerage fees, account maintenance fees, and lending The roadmap needed for successful (..)
Advertiser: ZoomInfo
How AI-powered analytics are leading to more intriguing and satisfying customer interactions. The growing demand among buyers for open marketing platforms that can support “BYOD” (bring your own data).
Speaker: Peter Monkhouse, Founder, NewGenP
The relationship between products and projects and product owners and project managers will be explored in an iterative environment that focuses on delivering products that add value to customers. Design a project execution approach to support product development. Describe how project managers and product owners support each other.
Speaker: Cait Porte, SVP Product and Customer Experience, Zmags
Gathering support for a product feature or enhancement is a critical skill for Product Managers. Talking to customers, working with key stakeholders in the business and convincing development that a feature is necessary can be a daunting task.
Speaker: Luke Freiler, CEO and co-founder of Centercode
After weathering recessions with a wide range of iconic customers, CEO and Product Manager Luke Freiler has seen first hand the impact the Voice of the Customer has had in making or breaking tech companies during hard times. Scaling testing processes to support release schedules that are bursting at the seams.
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