customer-support 
Project Risk Coach
OCTOBER 3, 2016
The sponsor supports the team to ensure success. The sponsor has the perspective of how the project aligns and supports the organization’s mission, goals, and strategy. What About Customer Approval? One way to handle this situation is to include the customer on the Change Control Board. Project Manager.
LiquidPlanner
OCTOBER 3, 2016
This philosophy originated, largely, at Toyota and is used to better align customer needs with manufacturing operations. After 25 years of leading manufacturing operations, implementing lean principles and conducting hundreds of projects, I can assure you that the opposite is true: Lean is supported by the basic tenets of project management.
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Moira Alexander
OCTOBER 24, 2016
For example, if the business model has a high degree of SaaS use, then integrating additional web-based software will be much more easily absorbed than a business with primarily in-house customized solutions. The capability to take on maintenance and support should also be considered. The opposite may be true as well.
Rebel’s Guide to PM
OCTOBER 31, 2016
When your project is sliding sideways, you need your project stakeholders – clients, customers, sponsor – to work with you to help put things right. In other words, stop blaming the customer or your users and just get down to the business of sorting it all out. You’ll remember the names of their dogs so you can have “small talk”.
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Moira Alexander
OCTOBER 17, 2016
When it comes to the business model and infrastructure, consider at the very least, the following questions: Will the existing business model and infrastructure fully support remote project management in ways that make sense, currently and into the future? The business model and infrastructure.
Project Management Hacks
OCTOBER 6, 2016
That long history brings certain assets such as long standing customer relationships and a well-known brand. Economical has committed to success in the digital world and the vendor management strategy has to support that goal. By partially overlapping responsibilities between staff, you can have support and collaboration.
Speaker: Suzie Prince, Head of DevOps, Atlassian
In an ever changing world Product Managers are being pushed now, more than ever, to keep up with business and customer demands. Luckily, the culture of DevOps and the practice of Continuous Delivery supports product managers and their teams as modern software development evolves at a rapid pace.
Speaker: Ryan McInerny, CAMS, FRM, MSBA - Principal, Product Strategy
Join this exclusive webinar with Ryan McInerny to learn: Cryptocurrency asset market trends How to manage risk and compliance to serve customers safely Best practices for identifying crypto transactions and companies Revenue opportunities with custody arrangements, brokerage fees, account maintenance fees, and lending The roadmap needed for successful (..)
Advertiser: ZoomInfo
How AI-powered analytics are leading to more intriguing and satisfying customer interactions. The growing demand among buyers for open marketing platforms that can support “BYOD” (bring your own data).
Speaker: Peter Monkhouse, Founder, NewGenP
The relationship between products and projects and product owners and project managers will be explored in an iterative environment that focuses on delivering products that add value to customers. Design a project execution approach to support product development. Describe how project managers and product owners support each other.
Speaker: Cait Porte, SVP Product and Customer Experience, Zmags
Gathering support for a product feature or enhancement is a critical skill for Product Managers. Talking to customers, working with key stakeholders in the business and convincing development that a feature is necessary can be a daunting task.
Speaker: Luke Freiler, CEO and co-founder of Centercode
After weathering recessions with a wide range of iconic customers, CEO and Product Manager Luke Freiler has seen first hand the impact the Voice of the Customer has had in making or breaking tech companies during hard times. Scaling testing processes to support release schedules that are bursting at the seams.
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