customer-support 
Scrum.org
JUNE 23, 2020
How about stakeholders and customers? Scrum team should discuss and confirm technical limitations in terms of architecture, API, supported technologies, available data, etc. Outcome block : The last two steps colored in purple includes feedback from users outcomes in terms of customer satisfaction. But this is not quite true.
Scrum.org
JUNE 20, 2020
Why not support teams in their continuous improvement journey in which they explore for themselves how to achieve their team's purpose and goals however they are geographically distributed? If we are to embrace self-organisation, why not leave it to the team to decide how they will coordinate and collaborate?
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TrustRadius Project Management
JUNE 24, 2020
Compared to other video conferencing tools, Zoom provides clear connection and collaboration tools, as well as ticket based support for free. . Zoom is used by our sales, marketing, customer success, and product teams. per month per user and includes administration features and technical support. Director of Sales | Globalyceum.
Wrike
JUNE 26, 2020
This is doubly dicey because in the new normal, going fast has never been more vital, and a company’s online presence is often the only way customers can find them. Customers engage with content that is interactive, animated, video-based, scrollable.
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Wrike
JUNE 23, 2020
If you have a customer who wants to see progress every few weeks, Scrum may be a better framework for you. . For instance, if you’re providing support for a delivered software, Kanban is a great option. . For instance, if you’re providing support for a delivered software, Kanban is a great option. . Check out a free trial today.
MPUG
JUNE 26, 2020
So I am going to arrange my so called Waterfall Project into Agile Project, so I’m going to take a waterfall approach when I’m doing the planning thing, because I have let’s say a fixed price and I have a customer, who wants to know exactly what he is going to get?
Advertiser: ZoomInfo
How AI-powered analytics are leading to more intriguing and satisfying customer interactions. The growing demand among buyers for open marketing platforms that can support “BYOD” (bring your own data).
Speaker: Ryan McInerny, CAMS, FRM, MSBA - Principal, Product Strategy
Join this exclusive webinar with Ryan McInerny to learn: Cryptocurrency asset market trends How to manage risk and compliance to serve customers safely Best practices for identifying crypto transactions and companies Revenue opportunities with custody arrangements, brokerage fees, account maintenance fees, and lending The roadmap needed for successful (..)
Speaker: Peter Monkhouse, Founder, NewGenP
The relationship between products and projects and product owners and project managers will be explored in an iterative environment that focuses on delivering products that add value to customers. Design a project execution approach to support product development. Describe how project managers and product owners support each other.
Speaker: Suzie Prince, Head of DevOps, Atlassian
In an ever changing world Product Managers are being pushed now, more than ever, to keep up with business and customer demands. Luckily, the culture of DevOps and the practice of Continuous Delivery supports product managers and their teams as modern software development evolves at a rapid pace.
Speaker: Cait Porte, SVP Product and Customer Experience, Zmags
Gathering support for a product feature or enhancement is a critical skill for Product Managers. Talking to customers, working with key stakeholders in the business and convincing development that a feature is necessary can be a daunting task.
Speaker: Luke Freiler, CEO and co-founder of Centercode
After weathering recessions with a wide range of iconic customers, CEO and Product Manager Luke Freiler has seen first hand the impact the Voice of the Customer has had in making or breaking tech companies during hard times. Scaling testing processes to support release schedules that are bursting at the seams.
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