Sat.Nov 25, 2017 - Fri.Dec 01, 2017

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4 Rookie Mistakes to Avoid When Choosing Ad Agency Software

Function Point

With ongoing customer support, it’s our mission to ensure you’re getting the most out of your new tool. She enjoys building high-value experiences for customers along their path to purchase. Create a Culture of Wow. Create a Culture of Wow. Client Engagement Worksheet. Download Now.

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4 Rookie Mistakes to Avoid When Choosing Ad Agency Software

Function Point

With ongoing customer support, it’s our mission to ensure you’re getting the most out of your new tool. She enjoys building high-value experiences for customers along their path to purchase. Create a Culture of Wow. Create a Culture of Wow. Client Engagement Worksheet. Download Now.

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How the Creative Team at Safelite AutoGlass Ditched Spreadsheets and Boosted Productivity

Wrike

And with more than 6 million customers in 720 locations across all 50 states, the number of projects Perrie and her team are being asked to deliver is staggering. This positively affects the whole business and our customers that we’re trying to provide service for.

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Integrated Master Plan - Revisited

Herding Cats

Often the customer includes a program roadmap or top-level schedule that also helps define the scope of the IMP. Since the IMP is a communication between the contractor and the customer, prior contract relations and team composition may not make a glossary required. Not aligning the IMP to customer Events.

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Blueprint to Modernize Analytics

The longer you wait to modernize your application’s analytics, the harder you’ll eventually feel the pain of lost customers and missed revenue. When it comes to your revenue and customer loyalty, don't be reactive, be proactive. If it sounds like a daunting task, that's because it is.

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SunPower Corp. deploys Leankor

Leankor

Solar power giant to use innovative SaaS solution to improve enterprise work management, optimizing customer delivery cycles and increasing project capacity. Leankor, the leading customer-centric enterprise work management solution, is proud to announce that SunPower Corp. SunPower Corp. deploys Leankor. SunPower Corp. SunPower Corp.

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Easiest Way to Make Your Support Team More Productive – Guest Post by Jason Grills

Celoxis

If your brand provides the market with real value, at some point, it will attract an army of interested customers. A survey conducted in 2011 by American Express showed that satisfied customers share their positive experience with support service with up to nine people. To make your team …

2011 71
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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways.

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Embedded Analytics: A Force Multiplier for Business

Go deep with five insightsoftware customers as they share the details of their analytics journeys and discuss the transformative power of data. The possibilities for embedded analytics to drive real value for businesses, end users, and society are as fascinating as they are limitless.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.

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Using Continuous Customer Testing for Pandemic-Proof Product Success

Speaker: Luke Freiler, CEO and co-founder of Centercode

After weathering recessions with a wide range of iconic customers, CEO and Product Manager Luke Freiler has seen first hand the impact the Voice of the Customer has had in making or breaking tech companies during hard times.

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7+ Graphics Libraries to Enhance Your Embedded Analytics

When your customers come to your app, what do they see: clunky, outdated dashboards or a sleek, modern interface? If your embedded analytics are looking stale, leverage these free graphics libraries to take your embedded analytics offerings above and beyond.

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Outrun Your Competition: Best Practices for Accelerating Sales Processes

By building a modern GTM motion that uses data, automation, and proven best practices to unlock insights, engage customers, and win faster.

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Sales Effectiveness: The B2B Sales Leader's Guide

You’ll get a deep dive on: Proven methods for warming up cold calls Coaching points for responding to price pressure early and often Front-line examples of how to win the battle for customer retention

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How to Stay Competitive in the Evolving State of Martech

How AI-powered analytics are leading to more intriguing and satisfying customer interactions. The growing demand among buyers for open marketing platforms that can support “BYOD” (bring your own data).

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How to Choose the Best Embedded Analytics Solution to Modernize Your Application

If you are looking to modernize your application to improve competitiveness, then one of the quickest wins you can have is to embed sophisticated analytics that will wow your existing and prospective customers.

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Data-Driven Marketing 101

Here’s what’s covered: How data-driven marketing drives the customer experience. This eBook highlights how data-driven strategies empower marketing campaigns through personalization tactics. Understanding marketing strategy & performance. The most challenging obstacles to data-driven marketing success.

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How Intent Data Helps Marketers Convert A-List Accounts

We’ll walk you through how intent data can elevate your marketing operation, including how it helps you: Easily prioritize accounts Craft engaging content that converts Retain and upsell customers

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Drive GTM Efficiency with Tech Stack Consolidation

With a cohesive, integrated tech stack, your revenue teams can deliver an excellent customer experience that sets you up to win faster than your competitors. Consolidating your tech stack is an effective cost-saving measure that drives GTM efficiency and adds value to your enterprise.

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How ZoomInfo Enhances Your ABM Strategy

For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software. More specifically, updated data can help organizations outline key accounts for their campaigns.

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Monetizing Analytics Features: Why Data Visualization Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become commonplace. Turning embedded analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways.

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2020 Database Strategies and Contact Acquisition Survey Report

Marketing and sales teams are feeling pressured to deliver authentic messaging to buyers at every point of their customer journey. Insights detailed within this report include: Tools marketers are using to gain deeper intelligence on current and prospective customers for better targeting and messaging.

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Digitizing Logistics: Harness the Power of Data in 4 Steps

Learn how to carry out a data-driven demand gen strategy by: Nailing down your ideal customer profile (ICP). In this eBook, you’ll learn how to identify and target your ideal prospects — when they’re most receptive to hearing your message — using different types of data. Ready to impress your boss with killer results? Leveraging intent data.

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Going to Market Smarter in the New Economy

The fight to find new customers and retain existing ones is the biggest business challenge for many companies. Technology will continue to play a part in fostering buyer allegiance and building brands in the “new normal.”

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100 Pipeline Plays: The Modern Sales Playbook

Sell more with proven templates - Customize our winning email and script templates and add them to your workflows for more wins. Meet your modern sales playbook - See how high-performing sales and marketing teams increase pipeline year-over-year.

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Modern Data Architecture for Embedded Analytics

Discover the pros and cons of each approach, plus how to choose the right architecture for your business priorities, timeline, and customers. Download the whitepaper to see the 7 most common approaches to building a high-performance data architecture for embedded analytics. 9 questions to ask yourself when planning your ideal architecture.

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The Power of Conversation Intelligence

Looking for tools to surface the voice of your customer? Has Conversation Intelligence (CI) been discussed in your organization, but you don’t know where to start? Generally curious about the CI space?

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4 Data-Driven Steps To Drive Successful B2B Demand Generation

In this eBook, you’ll discover how to improve your demand generation program—and your bottom line—in four data-driven steps: Nail down your ideal customer profile (ICP). Whether you’re stepping into a new position or you’re new to demand generation, learning the tricks of the trade can be, well, tricky. Leverage intent data. And much more!

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Best Practices for Deploying & Scaling Embedded Analytics

You can get new capabilities out the door quickly, test them with customers, and constantly innovate. In fact, rolling out features gradually is beneficial because it allows you to progressively improve your application.

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The Business Opportunity of Embedded Analytics: New Findings from 500+ Application Teams

Speaker: Josh Martin, Director of Product Marketing, Logi Analytics

But most companies don’t realize that the features they embed and how they develop have a lasting impact on revenue, customer churn, and competitive differentiation. Embedded analytics has evolved from an afterthought to a necessity. The state of embedded analytics in 2018 is in flux.

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Selling Data and Decisions to your Team

Speaker: Cait Porte, SVP Product and Customer Experience, Zmags

Talking to customers, working with key stakeholders in the business and convincing development that a feature is necessary can be a daunting task. Gathering support for a product feature or enhancement is a critical skill for Product Managers.

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A DevOps Guide for Product Managers

Speaker: Suzie Prince, Head of DevOps, Atlassian

In an ever changing world Product Managers are being pushed now, more than ever, to keep up with business and customer demands. At the same time they, and their engineering teams, are struggling to adapt to work in new all remote ways.

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Bridging the Online and Offline: How to Apply Product Thinking to Expanding Your eCommerce Business

Speaker: John Cutler, Product Evangelist and Coach at Amplitude

In a post-COVID world, online retailers are forced to reevaluate their position and address the challenge of adopting new customer experiences. Even brick and mortar businesses are integrating more digital approaches to CX -- testing out loyalty programs and subscription-based models.

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Upgrading Data Security in a Crisis

Speaker: M.K. Palmore, VP Field CSO (Americas), Palo Alto Networks

He will use a combination of industry insights through statistical observations and direct customer feedback to emphasize the importance of adopting new technologies to battle an ever changing threat landscape. In this webinar, you will learn: The future of data security.

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How to Overcome the Pain Points of Your CRM

The promise of a CRM ( customer relationship management ) led organizations to believe each could digitally transform its businesses through tracking touchpoints throughout the buyer’s journey. It’s no secret, only 13% of salespeople are satisfied with their CRM.

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What We Learned From Our Own Data-Driven ABM Strategy

In just 90 days, we were able to increase our pipeline by 114% and the customer base for this particular product by 30%. talking points, we thought it would be more helpful to examine an ABM program that ZoomInfo executed.

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All Method, No Madness: Guiding Agile Teams Through Research

Speaker: Amanda Stockwell, President of Stockwell Strategy

Many Product Managers feel quality user research can't keep up with the fast-paced culture of agile teams. However, if you're willing to adapt the right way, you don't have to sacrifice agility or user insights. Using the right strategy, your agile team will collect qualitative data, interpret it, and integrate it effectively.

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Use Discovery and Delivery to Experiment Our Way to a New Normal

Speaker: Johanna Rothman, Management Consultant, Rothman Consulting Group

When we focus on experimentation, small bets, and short feedback loops, we can create the kinds of products our customers will love. Instead of planning for either discovery or delivery, we can use experiments—for all our work.

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The Modern Customer Success Playbook

The evolution of every high-functioning, effective customer success strategy centers around three C’s: connected experiences, an engaging customer journey, and a culture built on customer-centricity. Develop an effective customer health scoring model to mitigate churn and identify opportunities across your customer base.

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Why Product Managers Must Relearn Their Customers

Speaker: Janelle Estes, CIO, User Testing

So how do you adapt your product development process knowing that your customer's behaviors and expectations have completely changed over the past year? Join Janelle Estes, Chief Insights Officer, at UserTesting, for a comprehensive episode on getting the data you need to relearn you customers and succeed.

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Collaborate Better with Your Customer-Facing Teams

Speaker: Hope Gurion, Product Leader Coach, Fearless Product LLC

Customer discovery is the lifeblood of product teams to identify the most important customer needs to solve next. But what about other customer-facing teams in an organization? How do product teams best partner with these teams to understand customers’ unmet needs and decide which needs to address next?