customers 
Musings on Project Management
MARCH 9, 2017
Is customer satisfaction one of your project metrics. If the customer is not satisfied, they may not want to pay for our efforts. Good grief, I hope so! If not, you might want to consider this little ditty: . “If If they are not successful, they cannot pay. Niels Malotaux Paraphrased a bit.
Redbooth
MARCH 9, 2017
You don’t just want a Minimum Viable Product (MVP); you want an MVPTWWYC (that will wow your customers). This is especially critical if potential new customers are beta-testing your product. When we launched, our customer success team received lots of questions and feedback on the new product. Please wait. Amium is loading.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Redbooth
MARCH 10, 2017
When we set out to develop the next release of our Amium collaboration platform, we combined agile development techniques with Amium itself to make it easier for our non-development teams—product design, marketing, customer success, and sales—to deliver feedback and stay synched with the “back-end” engineering progress.
Wrike
MARCH 8, 2017
This analysis is based on numerous key characteristics in order to meet the business’s main strategic objectives — all while honoring constraints imposed by customers and stakeholders, internal resources, or external factors. The PPM develops, establishes , and maintains project management standards and procedures.
Advertisement
Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps.
Herding Cats
MARCH 8, 2017
Satisfy customer with continuous delivery of value. Work together with customers. Those customer may have a fiduciary obligation to know the Estimate at Completion and the Estimate to Complete as you spend their money in the presence of uncertainty. 12 Principles of Agile. How estimates help implement these principles.
Herding Cats
MARCH 5, 2017
Are they considered Critical to Customer? Are the Key Performance Parameters known that represent the capabilities and characteristics so significant that failure to meet them can be a cause of reevaluation, reassessing, or termination of the project? Do these Key Performance Parameters have a threshold or objective value?
Advertisement
The longer you wait to modernize your application’s analytics, the harder you’ll eventually feel the pain of lost customers and missed revenue. When it comes to your revenue and customer loyalty, don't be reactive, be proactive. If it sounds like a daunting task, that's because it is.
Advertisement
Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways.
Advertisement
Go deep with five insightsoftware customers as they share the details of their analytics journeys and discuss the transformative power of data. The possibilities for embedded analytics to drive real value for businesses, end users, and society are as fascinating as they are limitless.
Speaker: Luke Freiler, CEO and co-founder of Centercode
After weathering recessions with a wide range of iconic customers, CEO and Product Manager Luke Freiler has seen first hand the impact the Voice of the Customer has had in making or breaking tech companies during hard times.
Advertisement
Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.
Advertiser: ZoomInfo
By building a modern GTM motion that uses data, automation, and proven best practices to unlock insights, engage customers, and win faster.
Advertiser: ZoomInfo
You’ll get a deep dive on: Proven methods for warming up cold calls Coaching points for responding to price pressure early and often Front-line examples of how to win the battle for customer retention
Advertiser: ZoomInfo
How AI-powered analytics are leading to more intriguing and satisfying customer interactions. The growing demand among buyers for open marketing platforms that can support “BYOD” (bring your own data).
Advertisement
If you are looking to modernize your application to improve competitiveness, then one of the quickest wins you can have is to embed sophisticated analytics that will wow your existing and prospective customers.
Advertiser: ZoomInfo
Here’s what’s covered: How data-driven marketing drives the customer experience. This eBook highlights how data-driven strategies empower marketing campaigns through personalization tactics. Understanding marketing strategy & performance. The most challenging obstacles to data-driven marketing success.
Advertiser: ZoomInfo
We’ll walk you through how intent data can elevate your marketing operation, including how it helps you: Easily prioritize accounts Craft engaging content that converts Retain and upsell customers
Advertiser: ZoomInfo
With a cohesive, integrated tech stack, your revenue teams can deliver an excellent customer experience that sets you up to win faster than your competitors. Consolidating your tech stack is an effective cost-saving measure that drives GTM efficiency and adds value to your enterprise.
Advertisement
When your customers come to your app, what do they see: clunky, outdated dashboards or a sleek, modern interface? If your embedded analytics are looking stale, leverage these free graphics libraries to take your embedded analytics offerings above and beyond.
Advertiser: ZoomInfo
For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software. More specifically, updated data can help organizations outline key accounts for their campaigns.
Advertisement
Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become commonplace. Turning embedded analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways.
Advertiser: ZoomInfo
Marketing and sales teams are feeling pressured to deliver authentic messaging to buyers at every point of their customer journey. Insights detailed within this report include: Tools marketers are using to gain deeper intelligence on current and prospective customers for better targeting and messaging.
Advertiser: ZoomInfo
Learn how to carry out a data-driven demand gen strategy by: Nailing down your ideal customer profile (ICP). In this eBook, you’ll learn how to identify and target your ideal prospects — when they’re most receptive to hearing your message — using different types of data. Ready to impress your boss with killer results? Leveraging intent data.
Advertiser: ZoomInfo
The fight to find new customers and retain existing ones is the biggest business challenge for many companies. Technology will continue to play a part in fostering buyer allegiance and building brands in the “new normal.”
Advertiser: ZoomInfo
Sell more with proven templates - Customize our winning email and script templates and add them to your workflows for more wins. Meet your modern sales playbook - See how high-performing sales and marketing teams increase pipeline year-over-year.
Advertisement
Discover the pros and cons of each approach, plus how to choose the right architecture for your business priorities, timeline, and customers. Download the whitepaper to see the 7 most common approaches to building a high-performance data architecture for embedded analytics. 9 questions to ask yourself when planning your ideal architecture.
Advertiser: ZoomInfo
Looking for tools to surface the voice of your customer? Has Conversation Intelligence (CI) been discussed in your organization, but you don’t know where to start? Generally curious about the CI space?
Advertiser: ZoomInfo
In this eBook, you’ll discover how to improve your demand generation program—and your bottom line—in four data-driven steps: Nail down your ideal customer profile (ICP). Whether you’re stepping into a new position or you’re new to demand generation, learning the tricks of the trade can be, well, tricky. Leverage intent data. And much more!
Advertisement
You can get new capabilities out the door quickly, test them with customers, and constantly innovate. In fact, rolling out features gradually is beneficial because it allows you to progressively improve your application.
Speaker: Josh Martin, Director of Product Marketing, Logi Analytics
But most companies don’t realize that the features they embed and how they develop have a lasting impact on revenue, customer churn, and competitive differentiation. Embedded analytics has evolved from an afterthought to a necessity. The state of embedded analytics in 2018 is in flux.
Speaker: Cait Porte, SVP Product and Customer Experience, Zmags
Talking to customers, working with key stakeholders in the business and convincing development that a feature is necessary can be a daunting task. Gathering support for a product feature or enhancement is a critical skill for Product Managers.
Speaker: Suzie Prince, Head of DevOps, Atlassian
In an ever changing world Product Managers are being pushed now, more than ever, to keep up with business and customer demands. At the same time they, and their engineering teams, are struggling to adapt to work in new all remote ways.
Speaker: John Cutler, Product Evangelist and Coach at Amplitude
In a post-COVID world, online retailers are forced to reevaluate their position and address the challenge of adopting new customer experiences. Even brick and mortar businesses are integrating more digital approaches to CX -- testing out loyalty programs and subscription-based models.
Speaker: M.K. Palmore, VP Field CSO (Americas), Palo Alto Networks
He will use a combination of industry insights through statistical observations and direct customer feedback to emphasize the importance of adopting new technologies to battle an ever changing threat landscape. In this webinar, you will learn: The future of data security.
Advertiser: ZoomInfo
The promise of a CRM ( customer relationship management ) led organizations to believe each could digitally transform its businesses through tracking touchpoints throughout the buyer’s journey. It’s no secret, only 13% of salespeople are satisfied with their CRM.
Advertiser: ZoomInfo
In just 90 days, we were able to increase our pipeline by 114% and the customer base for this particular product by 30%. talking points, we thought it would be more helpful to examine an ABM program that ZoomInfo executed.
Speaker: Amanda Stockwell, President of Stockwell Strategy
Many Product Managers feel quality user research can't keep up with the fast-paced culture of agile teams. However, if you're willing to adapt the right way, you don't have to sacrifice agility or user insights. Using the right strategy, your agile team will collect qualitative data, interpret it, and integrate it effectively.
Speaker: Johanna Rothman, Management Consultant, Rothman Consulting Group
When we focus on experimentation, small bets, and short feedback loops, we can create the kinds of products our customers will love. Instead of planning for either discovery or delivery, we can use experiments—for all our work.
Advertiser: ZoomInfo
The evolution of every high-functioning, effective customer success strategy centers around three C’s: connected experiences, an engaging customer journey, and a culture built on customer-centricity. Develop an effective customer health scoring model to mitigate churn and identify opportunities across your customer base.
Expert insights. Personalized for you.
150 
Let's personalize your content