How to Use a Critical to Quality CTQ Tree to Satisfy Customer Needs
Project Bliss
OCTOBER 8, 2018
The CTQ Tree is a simple tool to tell you exactly what your customer wants. Have you ever asked a client or customer what they want, and when you deliver it, they tell you it still doesn’t meet their need? You thought you knew what the customers wanted, but they had something completely different in mind. Click To Tweet.
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