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Service Request Management in IT: Process & Best Practices

ProjectManager.com

This is called a service request and controlling that process is called service request management. We’ll explain in more detail what service request management is and what a service request is, including examples to make it clearer. What Is Service Request Management? Learn more What Is a Service Request?

Process 321
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What Is Organizational Strategy in Business? (Examples Included)

ProjectManager.com

Diversification: When you want to expand your business, this strategy encourages growth by adding new products or services. Cost Leadership: This involves offering products or services at a lower cost than competitors by improving facilities, investing in tools, reducing overhead, etc. This makes assignments easier.

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Preparing for the Future: AI Trends Small Businesses Should Watch

Binfire

Its implications are far-reaching and touch upon every conceivable sector and industry, from healthcare and finance to marketing and supply chains. Enhanced Customer Service with AI Chatbots Chatbots have transformed from rudimentary scripted tools to advanced AI-driven agents.

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Kanban vs. Scrum: What’s the Difference?

ProjectManager.com

While it was designed for software development, other industries such as finance, professional services, engineering, IT and even government agencies have started to use scrum because it helps their teams establish clear roles, responsibilities and procedures, which improves their overall productivity.

SCRUM 412
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Overcoming Payroll Challenges in a Post-Pandemic World: The Outsourcing Solution 

Productivity Land

The COVID-19 pandemic has reshaped the way businesses operate, ushering in a new era of remote work, flexible schedules, and digital transformation. Remote work, for instance, has made it more challenging for organisations to track employee hours accurately, resulting in potential errors and compliance issues.

Finance 57
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Most Common Project Management Roadblocks to Avoid for Better Outcomes

Project Bliss

You can step up your game by using a professional services automation (PSA) system. Now, with remote work and access to a global pool of talent, it becomes more complex to schedule and assign the right workers for the right projects. Resource Scheduling Conflicts. Project Financials Related Issues.

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Change Control Board: Roles, Responsibilities & Processes

ProjectManager.com

There might also be a site change board for smaller changes that only impact remote sites. These can, for example, be representatives from the sales or finance departments if these teams are impacted by the change. Customer Service/Technical Support/Help Desk Agents. Team Members.