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How to Develop Empathy for Better Work Results

Project Bliss

If you’ve wondered how to develop empathy, it is possible. But practicing empathy has a place even at work, and it’s possible to tap into it in appropriate situations. Emotional Intelligence and Empathy. And empathy is a foundational trait for emotional intelligence. Developing Empathy.

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5 Ways to Improve Communication

Rebel’s Guide to PM

Some people seem naturally good at communication in a project setting , but even if you don’t feel confident in your ability, communication skills are definitely something you can develop and improve over time. Here are 5 ways you can improve your communication skills. Don’t let that be you. Yes, it’s a lot to do.

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How to Earn Power Skills PDUs for PMP Renewal in 2022

Rebel’s Guide to PM

In this article we’ll look at what Power Skills PDUs are and how many you need, and what activities count towards your PDU total in the Power Skills category. Power Skills is also broader and in many ways more vague than ‘leadership’ but I would argue that’s a good thing for professional development and also for PDUs!

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Stakeholder Analysis and Mapping: Part 2 of 4 Steps of Stakeholder Engagement

Scrum.org

Empathy Mapping Source: [link] by Dave Gray Empathy Mapping is a great tool to get a deeper understanding of people’s needs, motivations and experiences. When trust is missing or low, sometimes developers feel that stakeholders want to sabotage the team. Here is the link to the article on how to use Empathy Mapping Canvas.

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Dealing with Difficult Stakeholders: Tips for Product People

Speaker: Roman Pichler, Product Management Expert and Acclaimed Author

Leading stakeholders and development teams is notoriously challenging for product managers: They lack the power to tell the individuals what to do, but they need their support to progress the product. How you can effectively address conflict with senior stakeholders and why empathy and trust play a crucial role.

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The unbreakable bond: How outstanding service = brand loyalty

Rebel’s Guide to PM

The impact of personalization and empathy Personalization and empathy are key to the concept of exceptional service. It’s true: what you know to be the case from your own interactions with brands is borne out by research. And unsurprisingly, excellent service is the key to making customers come back time and time again.

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What Really Is a Servant Leader?

Scrum.org

Servant leadership is about collaboration, trust, empathy, and the ethical use of influence. A servant leader demonstrates: 1. Empathy and Listening: They understand each team member's unique challenges and contributions. Awareness and Persuasion: They deeply understand how great teams operate and how products are built.

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