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Service Request Management in IT: Process & Best Practices

ProjectManager.com

When someone makes a request in the information technology (IT) world, whatever that might be, there’s a process involved to fulfill that request. This is called a service request and controlling that process is called service request management. It also includes the tools that are used to run this process.

Process 317
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What Is an IT Budget? IT Budgeting Basics (Template Included)

ProjectManager.com

Information technology (IT) runs most businesses. Managing information costs and managing information security for those costs are part of making an IT budget. Planning and managing these resource costs in an IT budget can be facilitated by project management software. But those devices don’t run for free.

Budget 338
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IT Asset Management: How to Manage Your IT Assets

ProjectManager.com

Businesses are always looking for ways to work more efficiently and this is also true in regards to information technology (IT). Then we’ll explain the IT asset management process, including what an IT asset manager does and more. Project management software can help with IT asset management by keeping track of IT assets.

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Understanding Fault Tolerance in Information Technology

Wrike

In the world of information technology (IT), few things are as critical as ensuring the reliability and availability of systems and services. These faults can arise from hardware malfunctions, software bugs, or external factors such as power outages or natural disasters. That’s where fault tolerance comes into play.

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Operations Management: Key Functions, Roles and Skills

ProjectManager.com

Operations management (OM) is the process of administration of business operations and/or production management in order to achieve specific goals such as increased productivity and higher profitability. Company resources, such as staffing, materials, equipment and technology, are all part of the optimization process of operations management.

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The Tale of Two Risk Owners

Project Risk Coach

Imagine that you are managing a software development project. This individual sees the IT processes not as separate processes but as an integrated whole. She provides oversight to the IT software development process and proactively identifies and manages the IT risks. Let's call the first Director – Mr. Amok.

Risk 195
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IT Risk Management Strategies and Best Practices

ProjectManager.com

Information technology (IT) is no longer a tucked away department with little impact on day-to-day affairs. In Review – IT Risk Management Strategies and Best Practices. Due to its expansive influence, it’s essential to talk about risk management in IT. Here’s a screenshot of the whiteboard for your reference!