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Service Request Management in IT: Process & Best Practices

ProjectManager.com

When someone makes a request in the information technology (IT) world, whatever that might be, there’s a process involved to fulfill that request. This is called a service request and controlling that process is called service request management. It also includes the tools that are used to run this process.

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IT Incident Management: How to Manage IT Incidents

ProjectManager.com

When working in information technology (IT), an incident can shut down a network or server and stop work, which is why IT incident management is so important. Before we go into the process of IT incident management, let’s first understand what the term IT incident means and how IT incident management is defined.

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Understanding Fault Tolerance in Information Technology

Wrike

In the world of information technology (IT), few things are as critical as ensuring the reliability and availability of systems and services. These faults can arise from hardware malfunctions, software bugs, or external factors such as power outages or natural disasters. That’s where fault tolerance comes into play.

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Top Linux Project Management Software of 2021 for Tech Savvy PMs

nTask

Project management is one of the most influential organizational processes that help the company and the team members alike when it comes to generating value for the company. Risk management to track and eradicate every single risk and scope creeps that are associated with the elements of the project development process.

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What Is an IT Budget? IT Budgeting Basics (Template Included)

ProjectManager.com

Information technology (IT) runs most businesses. Managing information costs and managing information security for those costs are part of making an IT budget. Planning and managing these resource costs in an IT budget can be facilitated by project management software. But those devices don’t run for free.

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IT Asset Management: How to Manage Your IT Assets

ProjectManager.com

Businesses are always looking for ways to work more efficiently and this is also true in regards to information technology (IT). Then we’ll explain the IT asset management process, including what an IT asset manager does and more. Project management software can help with IT asset management by keeping track of IT assets.

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Operations Management: Key Functions, Roles and Skills

ProjectManager.com

Operations management (OM) is the process of administration of business operations and/or production management in order to achieve specific goals such as increased productivity and higher profitability. Company resources, such as staffing, materials, equipment and technology, are all part of the optimization process of operations management.