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Service Request Management in IT: Process & Best Practices

ProjectManager.com

When someone makes a request in the information technology (IT) world, whatever that might be, there’s a process involved to fulfill that request. This is called a service request and controlling that process is called service request management. It also includes the tools that are used to run this process.

Process 317
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Understanding Fault Tolerance in Information Technology

Wrike

In the world of information technology (IT), few things are as critical as ensuring the reliability and availability of systems and services. They also monitor the health and capacity of resources and direct incoming requests to the most suitable resource, thereby preventing bottlenecks and improving overall system efficiency.

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What are the Risk Management Roles in Projects and Programs?

Project Risk Coach

Information Technology) or in a Project Management Office (PMO). Risk Owners The risk owner is “the person responsible for monitoring the risk and for selecting and implementing an appropriate risk response strategy” ( The Standard for Risk Management in Portfolios, Programs, and Projects, page 168). Control is high.

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Operations Management: Key Functions, Roles and Skills

ProjectManager.com

Operations management (OM) is the process of administration of business operations and/or production management in order to achieve specific goals such as increased productivity and higher profitability. Company resources, such as staffing, materials, equipment and technology, are all part of the optimization process of operations management.

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What Is an IT Budget? IT Budgeting Basics (Template Included)

ProjectManager.com

Information technology (IT) runs most businesses. Managing information costs and managing information security for those costs are part of making an IT budget. This is a common budget cycle, though all budgets should be reviewed throughout the year. It’s hard to imagine a company without an IT department.

Budget 338
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IT Risk Management Strategies and Best Practices

ProjectManager.com

Information technology (IT) is no longer a tucked away department with little impact on day-to-day affairs. In Review – IT Risk Management Strategies and Best Practices. Due to its expansive influence, it’s essential to talk about risk management in IT. Here’s a screenshot of the whiteboard for your reference!

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IT Asset Management: How to Manage Your IT Assets

ProjectManager.com

Businesses are always looking for ways to work more efficiently and this is also true in regards to information technology (IT). Then we’ll explain the IT asset management process, including what an IT asset manager does and more. The IT asset life cycle is then managed by the IT asset management process, which follows.