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Service Request Management in IT: Process & Best Practices

ProjectManager.com

When someone makes a request in the information technology (IT) world, whatever that might be, there’s a process involved to fulfill that request. This is called a service request and controlling that process is called service request management. It also includes the tools that are used to run this process.

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How to Become an IT Project Manager

ProjectManager.com

In Review – How to Become an IT Project Manager: If you want to become an IT project manager, Jennifer said she’s happy to hear that because that means you are motivated and have a specific goal. Technical understanding including hardware, software, network, infrastructure, security, etc. That’s always a plus.

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IT Risk Management Strategies and Best Practices

ProjectManager.com

Information technology (IT) is no longer a tucked away department with little impact on day-to-day affairs. In Review – IT Risk Management Strategies and Best Practices. Due to its expansive influence, it’s essential to talk about risk management in IT. Here’s a screenshot of the whiteboard for your reference!

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IT Incident Management: How to Manage IT Incidents

ProjectManager.com

When working in information technology (IT), an incident can shut down a network or server and stop work, which is why IT incident management is so important. Before we go into the process of IT incident management, let’s first understand what the term IT incident means and how IT incident management is defined.

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Operations Management: Key Functions, Roles and Skills

ProjectManager.com

Operations management (OM) is the process of administration of business operations and/or production management in order to achieve specific goals such as increased productivity and higher profitability. Company resources, such as staffing, materials, equipment and technology, are all part of the optimization process of operations management.

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IT project management explained: How to run great IT projects

Planio

On average, IT projects come with more complexity and risk, and can quickly fall to pieces without proper due diligence, management, and leadership. with examples of IT projects) IT project management is the process of planning, organizing, running, and managing information technology projects. How is it unique?

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What are the Risk Management Roles in Projects and Programs?

Project Risk Coach

Information Technology) or in a Project Management Office (PMO). Others may be placed within a department such as Information Technology (IT), focusing on managing IT projects. Where do project managers reside organizationally? That depends on the organization. Control is high. Where are PMOs placed organizationally?