Remove Information Technology Remove Process Remove Risk Management Remove Software Development
article thumbnail

Emerging Trends & Challenges in Information Technology

ProjectManager.com

Information technology (IT) is the backbone of the modern enterprise. Let’s examine the emerging information technology trends and challenges as well as the modern IT project management solutions designed to overcome them. What Is the Role of Information Technology?

article thumbnail

IT Service Management (ITSM): Frameworks, Processes & Phases

ProjectManager.com

Information technology (IT) involves the use of computers, digital storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange electronic data. IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them.

Process 325
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Service Request Management in IT: Process & Best Practices

ProjectManager.com

When someone makes a request in the information technology (IT) world, whatever that might be, there’s a process involved to fulfill that request. This is called a service request and controlling that process is called service request management. What Is Service Request Management?

Process 317
article thumbnail

Understanding Fault Tolerance in Information Technology

Wrike

In the world of information technology (IT), few things are as critical as ensuring the reliability and availability of systems and services. Critical healthcare systems: Any interruption can put patient lives at risk. By having multiple software options, the system is better equipped to handle potential issues.

article thumbnail

IT Asset Management: How to Manage Your IT Assets

ProjectManager.com

Businesses are always looking for ways to work more efficiently and this is also true in regards to information technology (IT). IT asset management is how businesses make sure those IT resources are being efficiently used. But what is an asset in IT and what does IT asset management mean? What Is IT Asset Management?

article thumbnail

IT Incident Management: How to Manage IT Incidents

ProjectManager.com

When working in information technology (IT), an incident can shut down a network or server and stop work, which is why IT incident management is so important. Before we go into the process of IT incident management, let’s first understand what the term IT incident means and how IT incident management is defined.

article thumbnail

The Tale of Two Risk Owners

Project Risk Coach

In this article, we will look at what a risk owner is and why they are needed. Have you ever had a really bad day as a project manager? Imagine that you are managing a software development project. Now imagine the risks listed above occurring under two different IT Directors.

Risk 195