ProjectManager.com

JULY 30, 2018

Customer-centric leadership is essential in today’s business climate. Jennifer Bridges, PMP, explains more and cites these well-known brands as excellent examples of customer-centric leadership. In Review – 7 Lessons for Customer-Centric Leadership. Customer Experience. Customer Service.

Leadership 220

Leadership Energy Technical Review Software Developers 220

ProjectManager.com

MARCH 7, 2024

It involves how the company will allocate its resources to support business activities that lead to achieving those long-term goals. Leadership creates this multi-tiered company plan to define, outline and achieve specific goals. What Is Organizational Strategy? Related: Free Strategic Planning Templates for Excel and Word 1.

Underperforming Technical Team 409

Underperforming Technical Team Initiating Defining Leadership 409

Scrum.org

JUNE 28, 2021

TL; DR: The Lack of Agile Leadership Qualities — When Change Agents Don’t Act as Role Models. When Scrum becomes an element of an agile transformation, a lack of agile leadership qualities on the incumbents’ side may impede its overall progress significantly despite the best efforts of all other change agents.

Leadership 180

Leadership SCRUM Agile 2020 180

Velociteach

FEBRUARY 29, 2024

As a team leader, you can develop the leadership skills to foster that type of healthy team. Effective project leadership is a combination of multiple leadership styles. Today, we will dive deep into these team-leadership styles to help you pick your ultimate combo. Incorporate emotional intelligence into team leadership.

Leadership 52

Leadership Underperforming Technical Team Innovation Certification 52

Planio

NOVEMBER 21, 2022

Unfortunately, 77% of organizations say that they lack great leadership. So, it only makes sense that to keep your team together and happy (and avoid project failure ), you need to level up your leadership game. That’s where servant leadership comes in. Jump to a section: What is servant leadership? How is it unique?

Underperforming Technical Team 97

Underperforming Technical Team Leadership Agile Technical Review 97

Scrum.org

JULY 21, 2021

Professionalism in Leadership. In his post on May 6 2021 Dave West described professionalism within Scrum to focus on four aspects: Values, Customer Outcomes, Discipline and helping others be more professional. For each measure that you chose to use, as an organisation you agree which KVA it supports. Why the measures matter.

Leadership 118

Leadership 2021 Energy Agile 118

Rebel’s Guide to PM

DECEMBER 15, 2022

Our organizational competencies were in different things, more relevant to the way we operated and how the business served its customers. You can also build competence across the business as a whole by hiring new personnel with the necessary skills or by making changes in leadership. Leadership. Customer service.

Underperforming Technical Team 358

Underperforming Technical Team Technical Review Innovation Leadership 358

The IIL Blog

MARCH 5, 2024

By Sophie Hussey and Georgina Otubela What is ITI and how can it benefit your organisation and support your career development? In this article, we explore the foundational concepts of ITIL 4 and discuss how the ITIL framework has supported their career progression. Can it support career progression?

Defining 167

Defining Certification 2008 Prince2 167

ProjectManager.com

JANUARY 31, 2024

The balanced scorecard measures four aspects of a business or organization: finance, customers, business processes and learning and growth. Financial goals will include all involved, from shareholders to customers and suppliers. Customer Perspective Here, the perspective is on the value being given to its customer base.

Performance Measurement 400

Performance Measurement Governance Government Initiating 400

The IIL Blog

APRIL 24, 2024

The base is Leadership, Systems Thinking, and Process Integrity. Customers consume the products and services created by the enterprise. All organizations should strive to deliver value to their internal and external customers. Our customers define value. They learn from their customers and continually innovate.

Lean 164

Lean Agile Underperforming Technical Team Innovation 164

Proofhub

DECEMBER 22, 2020

So, what impacts does the digital transformation have on leadership strategies? This means that your business enjoys a higher operating capacity while delivering an exceptional customer experience. The shift has brought about a significant change in leadership roles and responsibilities, no matter what field one works in.

Leadership 127

Leadership Underperforming Technical Team Innovation Executing 127

ProjectManager.com

APRIL 23, 2024

They don’t directly deliver new products or services to customers, but improve the way an organization does business and that impacts customers. Therefore, these are internal projects that aren’t designed to directly impact an audience or customer base. Some projects are done internally within an organization.

Software Review 282

Software Review Monitoring Technical Review Budget 282

Scrum.org

JULY 8, 2019

TL; DR: Agile Leadership. I recently started aggregating my notes, links, and references related to agile leadership to understand better what it — in the context of an agile transition — may look like. Let’s examine some favorite ideas and concepts around agile leadership. Servant Leadership. “A Intent-based Leadership.

Leadership 181

Leadership Agile Sustainability Software Review 181

International Institute for Learning

MARCH 22, 2023

By Mike Griffiths Welcome to part two of this four-part series introducing basic leadership ideas that any project manager or Scrum master can employ. Be sure to see article one that explains leadership for project managers and outlines the five leadership components covered in the series.

Leadership 62

Leadership Technical Review PMI Consulting 62

Rebel’s Guide to PM

DECEMBER 13, 2022

In this article, you’ll learn how to develop a leadership philosophy for your projects and what skills are useful to underpin your chosen ways of working. Like resources, quality, customer satisfaction, and more. How do you develop a personal leadership philosophy? So, how do you develop a personal leadership philosophy?

Leadership 366

Leadership PMO Defining Agile 366

Scrum.org

JUNE 29, 2019

A number of people inside and outside Scrum.org collaborated with me in 2018 and early 2019, to talk about 21st-century executive leadership. 21st-century executive leadership, what to stop doing . I should perhaps support that with caveats. Discussions were mostly bilateral, most were online, some were face to face.

Leadership 124

Leadership 2019 2011 2018 124

Inloox

SEPTEMBER 16, 2020

Global and virtual team leadership inevitably overlap. The solution: Virtual team leadership 4. In addition, the customer has the opportunity to contact the company at any time. The concept becomes even more attractive not only for the customer but also for the employees asworking remotely is becoming increasingly popular.

Leadership 116

Leadership Software Review Defining Risk Management 116

Productivity Land

MAY 31, 2023

In today’s rapidly evolving technological landscape, the success of technical teams depends not only on their specialized skills but also on effective leadership. Leadership plays a pivotal role in harnessing the full potential of these teams and propelling them toward success.

Leadership 81

Leadership 2026 Innovation 2017 81

Scrum.org

MARCH 21, 2024

The dichotomy of 'Product' versus 'Project' vocabulary is not just about semantics; it embodies two fundamentally different approaches to work, value creation, and customer satisfaction. It encourages looking at the broader horizon – understanding customer needs, market dynamics, and the product’s evolving role in users' lives.

Sustainability 172

Sustainability Innovation Leadership Initiating 172

Rebel’s Guide to PM

MAY 31, 2023

In a team, you have support from other members in case things fall apart. You can create a trusting environment in the team that gives them the space to support and encourage each other. When you work as a team, it’s easier to get informal feedback day to day, and to stay more closely connected with the project’s customers.

Risk Management 302

Risk Management Leadership Risk Innovation 302

Scrum.org

SEPTEMBER 20, 2023

While technical expertise can be an asset, it's not always a prerequisite for effective leadership in an Agile environment. The Changing Landscape of Leadership In traditional hierarchical structures, leadership often relied heavily on technical proficiency and top-down decision-making.

SCRUM 172

SCRUM Leadership Agile Software Developers 172

Scrum.org

OCTOBER 10, 2019

They want to create Business Wellness by supporting companies in creating a healthy environment for their employees where people love to work and where enough profit is generated to create a healthy future. It starts with Local Leadership. All the companies we visited had one important common ingredient: Local leadership.

Leadership 119

Leadership Agile Influencer Energy 119

Scrum.org

DECEMBER 10, 2023

From regularly achieving Sprint Goals, delivering value to customers, and building stakeholder rapport easily, discover the traits that set apart successful Scrum Masters. This approach includes assessing customer satisfaction rates and determining how effectively the Scrum Master guides the team to meet customer needs and expectations.

SCRUM 180

SCRUM Underperforming Technical Team Innovation Leadership 180

Scrum.org

MARCH 6, 2024

Here are some key sources of innovation to consider: Customer Support Whenever I join a new organisation as a Product Person (a generic term I use for Product Owner, Product Manager, and Product Leader), I try to spend some time with Customer Support teams. A great benefit for customers.

Innovation 176

Innovation 2014 Governance Government 176

Rebel’s Guide to PM

AUGUST 8, 2023

One irrefutable reality stands out in the fast-paced world of business, where competition is tough and consumer expectations continue to evolve: outstanding service is the cornerstone that holds the customer/brand connection together. And unsurprisingly, excellent service is the key to making customers come back time and time again.

Underperforming Technical Team 297

Underperforming Technical Team Artificial Inteligence Software Review 2011 297

Rebel’s Guide to PM

JULY 25, 2016

That’s why I was keen to read Virtual Leadership by Penny Pullan, and I was lucky enough to get an advance copy before it hit the shelves. Virtual work is supported by communications technology that helps people to connect when far apart. What Is Virtual Leadership? I work in a virtual team. Easy Retrospectives.

Leadership 150

Leadership Technical Review Defining 150

Scrum.org

JANUARY 11, 2024

Servant leadership is about collaboration, trust, empathy, and the ethical use of influence. At the heart of it is the desire to serve people first, with leadership emerging as a by-product of service. Healing and Support: They recognise and address burnout or conflicts.

2024 159

2024 Sustainability Influencer Innovation 159

The IIL Blog

DECEMBER 13, 2023

Prolonged Collaboration and Engaging Leadership Styles: Projects in 2024 span extended durations and involve dispersed and at times global teams, necessitating sustained collaboration and adaptive leadership styles. Dr Farrow is known for her compassionate leadership and engagement approach.

2024 167

2024 Artificial Inteligence Sustainability 2023 167

International Institute for Learning

MARCH 29, 2023

By Mike Griffiths Welcome to part three of this four-part series introducing basic leadership ideas that any project manager or Scrum master can employ. Be sure to see article one and two , which explain leadership for project managers, outlines the five leadership roles, and reviews servant leadership.

Leadership 52

Leadership PMI Influencer 2023 52

NimbleWork

MARCH 27, 2024

Interpersonal factors include the tools for managing operational workflows and communications, trust and leadership support, and dynamic cross-functional team contributions, among others. These partnerships are not limited to the internal workforce, but also include external vendors, partners, customers and users in the real-world.

Agile 119

Agile Influencer Leadership Governance 119

Rebel’s Guide to PM

JANUARY 24, 2022

Remote work has always been part of the project ecosystem, from off-shoring and near-shoring development and customer services but now even the colleague who lives down the road is likely to be in her home office at least some of the week. Brush up on your virtual leadership skills. Why is it important? What you can do.

2022 484

2022 PMO Risk Management Artificial Inteligence 484

Wrike

SEPTEMBER 28, 2023

In today’s rapidly changing business landscape, effective leadership is essential for driving performance and achieving organizational success. One leadership style that has gained significant recognition is coaching leadership. Create a safe and supportive environment for staff to express any thoughts or concerns.

Leadership 36

Leadership Underperforming Technical Team Construction Engineering 36

Kiron Bondale

APRIL 3, 2022

For every person who adamantly insists that estimates are needed to support proper governance, someone else will argue that the inherent wrongness of an estimate and how estimates are abused will wipe out any benefits of defining them. The low volume for #NoEstimates is not surprising.

Estimate 345

Estimate 2012 Governance Government 345

ProjectManager.com

FEBRUARY 9, 2024

Customer Perspective Customers should be at the center of your strategy and thus it appears on the strategy map after the financial perspective. If you’re a for-profit organization, then the value proposition can be one of the following: product leadership, customer intimacy or operational excellence.

Software Review 363

Software Review Defining Budget Performance Measurement 363

Proofhub

AUGUST 12, 2021

Must-Have Leadership Skills for Running a Hybrid Team Source: [link] A good manager can help their team weather almost any storm, but what happens when the entire staff is facing a brand new situation? Do you have what it takes? Policy Development Source: [link] Your company isn’t the only one adjusting to a hybrid work environment.

Underperforming Technical Team 88

Underperforming Technical Team Leadership 2021 Risk Management 88

International Institute for Learning

APRIL 19, 2023

One such industry that has been profoundly impacted by this technology is Product Management and Leadership. With the help of AI, companies are now able to understand their customers better, improve product development cycles, and make informed decisions that are backed by data-driven insights.

Artificial Inteligence 59

Artificial Inteligence Leadership Innovation Healthcare 59

ProjectManager.com

OCTOBER 6, 2023

Filter the view by project, client or customer and add as many columns as you need. This includes creating a PMO organization structure and coordinating project deliverables with project managers, analysts, market leads, regional directors and support contractors. You can even create custom folders in portfolio projects.

PMO 348

PMO Software Review Governance Government 348