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7 Lessons for Customer-Centric Leadership

ProjectManager.com

Customer-centric leadership is essential in today’s business climate. Jennifer Bridges, PMP, explains more and cites these well-known brands as excellent examples of customer-centric leadership. In Review – 7 Lessons for Customer-Centric Leadership. Customer Experience. Customer Service.

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Qualities of a Leader: Top 20 Leadership Traits

ProjectManager.com

Leadership qualities can be difficult to label because leadership itself is so present in our lives that traits can be hard to identify and define. Leadership can take many forms, from historical figures to project managers and business managers. Self Esteem Self-esteem is tightly closed to emotional intelligence.

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Evidence-Based Leadership: Navigating the Future with Facts

Scrum.org

The digital revolution, a globalized economy, and a shifting social paradigm demand a leadership approach that is both innovative and grounded in reality. This is where Evidence-Based Leadership (EBL) comes into play. Why Do We Need Evidence-Based Leadership?

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Is Your Leadership Ready to Pivot from Intuition to Innovation?

Scrum.org

In the rapidly evolving business landscape, the shift from intuition-based decision-making to innovation-driven leadership is not just beneficial—it's essential. Why the Pivot is Necessary Traditional leadership often relies on gut instincts and personal experiences.

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A New Age of Hybrid Leadership

Speaker: Renee Thomas and Alexis Barone, Wrike Team

It's time for project managers to gain a new understanding of what good leadership looks like in the future of work. What the future of work looks like for customer-facing organizations and teams. On the other side of the coin, some teams still crave the social, in-person dynamic of work. How to address employee burnout. And much more!

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Can Scrum Leadership Thrive Without Authority?

Scrum.org

I'd like to share some reflections on the essence of Scrum leadership. The conventional view of leadership often revolves around authority and power. In my experience, true leadership in Scrum comes from earning respect and providing value. Custom payment plans are also available for those in need. Comment below!

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Virtual Leadership [Book Review]

Rebel’s Guide to PM

That’s why I was keen to read Virtual Leadership by Dr Penny Pullan. What Is Virtual Leadership ? The third concept defined pretty early on is virtual leadership , which you’d expect, what with it being the title of the book and all. I work in a virtual team. A virtual team, then, is any team that works like that.