What Is a Balanced Scorecard? (Example & Template Included)
ProjectManager.com
JANUARY 31, 2024
Relatively new, the balance scorecard was introduced in 1992 by David Norton and Robert Kaplan, by taking existing metric performance measures and adapting them to include nonfinancial information. The balanced scorecard measures four aspects of a business or organization: finance, customers, business processes and learning and growth.
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