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IT Service Management (ITSM): Frameworks, Processes & Phases

ProjectManager.com

IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them. Over the course of this blog, we’ll discuss how ITSM is implemented, managed and delivered to meet the needs of an organization and how project management software can help facilitate those processes.

Process 325
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Managing Virtual Teams: Strategies for Project Managers

Project Pulse Journal

By: Hajime Estanislao, PMP, CSM Are you a project manager grappling with the complexities of managing virtual teams in today's interconnected world? As remote work becomes increasingly prevalent, project managers like you face the challenge of overseeing teams across different locations, working hours, and continents.

PMO 52
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Service Request Management in IT: Process & Best Practices

ProjectManager.com

This is called a service request and controlling that process is called service request management. We’ll explain in more detail what service request management is and what a service request is, including examples to make it clearer. What Is Service Request Management?

Process 317
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Project Management Trends [2022]

Rebel’s Guide to PM

There’s no denying that project management today looks different to how it did even 5 years ago. Project management trends shape our profession. So what are the emerging trends in project management that are going to shape how you do your job in the future? How project management is evolving. Managing a hybrid team.

2022 484
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The 3 Types Of Employee Engagement You Should Know

Rebel’s Guide to PM

In organizations, employee engagement improves workplace morale and encourages employees to buy into the leadership’s overall goals, priorities, and strategy. They bounce back faster from recessions and financial setbacks and are able to develop new products or services at a higher rate. Why is employee engagement important?

Energy 481
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Asana vs. ClickUp: In-Depth Comparison

ProjectManager.com

If you’re researching which project management software to use, you’ve probably already compared Asana vs. ClickUp. However, as project management tools, they both fall short. Asana’s timeline is no substitute for a Gantt chart and ClickUp is more focused on productivity than project management. What Is Asana?

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How to Hire a Program Director (Job Description Included)

ProjectManager.com

A program director is a part of the upper-management tier in an organization. They do everything from monitoring the budget to creating community programs to supervising other managers and developing better business practices. For example, in project management, a program director defines the programs and their objectives.