services 
ProjectManager.com
OCTOBER 24, 2023
IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them. What Is IT Service Management (ITSM)? IT service management or ITSM for short, is used by IT teams to manage the end-to-end delivery of IT services to customers.
ProjectManager.com
NOVEMBER 14, 2023
This is called a service request and controlling that process is called service request management. We’ll explain in more detail what service request management is and what a service request is, including examples to make it clearer. What Is Service Request Management? Learn more What Is a Service Request?
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ProjectManager.com
NOVEMBER 17, 2023
A service level agreement, often abbreviated as SLA, is used in IT and professional services to define what a vendor is expected to do. First, let’s explore the definition of an SLA in greater detail, including the different types of service agreements and why they’re so important. What Is a Service Level Agreement (SLA)?
Rebel’s Guide to PM
AUGUST 8, 2023
One irrefutable reality stands out in the fast-paced world of business, where competition is tough and consumer expectations continue to evolve: outstanding service is the cornerstone that holds the customer/brand connection together. And unsurprisingly, excellent service is the key to making customers come back time and time again.
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In its 2020 Embedded BI Market Study, Dresner Advisory Services continues to identify the importance of embedded analytics in technologies and initiatives strategic to business intelligence. Which sophisticated analytics capabilities can give your application a competitive edge?
The IIL Blog
JANUARY 24, 2024
Information Technology is a young industry with several even younger career paths, one of which is Information Technology Service Management (ITSM). As governments and organisations began to utilise IT to run their organisations, the concepts of ‘services’ began to evolve. million years.
Scrum.org
APRIL 5, 2023
You just use Salesforce as a platform to underpin a service or product that you’re offering to your end customers. The Kanplexity Definitions of product, platform and service I came up with these definitions in the Kanplexity guide, available here. Services vs products Some commoditized services are products.
Advertiser: ZoomInfo
This report will examine the main investment areas that marketers are prioritizing to enhance their account-based strategies through a focus on: How practitioners are executing and accelerating blended ABM strategies that put self-service buying journeys at the forefront The areas in which AI shows the greatest promise The continued convergence of (..)
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Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.
Advertiser: ZoomInfo
Download the report to learn more about: The strategies and technologies ABM marketers are using to increase ABM successes Why it’s important to shift toward more targeted, personalized assets How marketers are meeting buyers' demands for self-service journeys Which metrics and marketing KPIs matter across the ABM funnel
Speaker: Patrick Connally and Andy Yeomans
Many factors can impact the ultimate profitability of professional services projects. The professional services industry experts at Microsoft and HSO ProServ have helped many firms take steps to deliver better projects and would like to share their expertise to help your firm maximize project profitability.
Advertiser: ZoomInfo
Wasteful technology and service spending. Download ZoomInfo’s latest eBook to learn about the three most common mistakes organizations make while executing an ABM program, including: Poor account selection process. Inadequate contact inventory within universe.
Speaker: William Hord, Senior VP of Risk & Professional Services
This exclusive webinar with William Hord, Senior VP of Risk & Professional Services, will explore the answers to these questions and other foundational elements you need to start or validate your ERM program. Does our bank understand and support the importance of a strong ERM program to continue to position our company for growth?
Speaker: Luke Freiler, CEO and co-founder of Centercode
A lucky few companies are ramping up to meet skyrocketing demand for distance-friendly products and services. COVID-era product management is fraught with challenges as companies scramble to adapt their approach to make the most out of the current economic climate.
Speaker: Greg Coticchia, CEO & Founder of ENTRA
On a product level, how can you be sure of delivering the ‘right’ messaging, products, solutions, and services to customers? Organizations of all types and sizes are facing common challenges of how to deal with the uncertainty in our current professional and personal lives. How can you plan when you are uncertain of what's next? Hunker down?
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