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Service Request Management in IT: Process & Best Practices

ProjectManager.com

When someone makes a request in the information technology (IT) world, whatever that might be, there’s a process involved to fulfill that request. This is called a service request and controlling that process is called service request management. It also includes the tools that are used to run this process.

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Change Control Board: Roles, Responsibilities & Processes

ProjectManager.com

Through this process of detailed examination, the change control board decides on the viability of the change request or makes recommendations accordingly. The change manager is responsible for documenting the change management process and the necessary plans to implement the change. Developing a Process for the Change Control Board.

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Why Your Business Needs Software Development Team Augmentation Services

Binfire

One critical aspect that organizations often encounter is the need to scale their software development capabilities in line with their growth and project demands. Understanding how to address this need effectively is where software development team augmentation services come into play.

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Distributed software development: challenges and perspectives in 2023

Binfire

As it becomes harder and harder to source local talent, more companies are adopting the distributed software development model to complete their projects. We’ve compiled this short article to help you decide whether or not distributed software development is the right model for your team and project.

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Software Project Management: Why It’s Different

ProjectManager.com

Every project is different, of course, but the differences when managing software development projects are especially so, due to its distinct life-cycle processes. What Is Software Project Management? Software project management is the planning, managing and tracking of software development projects.

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A PM’s Guide to Agile Software Development

Project Bliss

Everybody’s talking about agile software development these days: project managers, software developers, IT directors, small startups and big corporations. What is Agile Software Development? Agile software development is an approach that promotes delivering value quickly to the customer.

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Everything You Need to Know About Release Managers

Rebel’s Guide to PM

It wasn’t until I worked in IT as a project manager that I had a lot of contact with the release management process. My software projects needed releasing, so we had to follow the formal process and engage with the release manager to make sure that the bug fixes and new features got pushed to the production environment in a controlled way.