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Service Request Management in IT: Process & Best Practices

ProjectManager.com

When someone makes a request in the information technology (IT) world, whatever that might be, there’s a process involved to fulfill that request. This is called a service request and controlling that process is called service request management. It also includes the tools that are used to run this process.

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Asana vs. Monday: In-Depth Software Comparison

ProjectManager.com

They have features, such as project tracking, workflow automation and other standard project management software features. Asana is an online project management software that has project management and task management features. It’s generally a more robust software than Asana. Fair enough. What Is Asana?

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Everything You Need to Know About Release Managers

Rebel’s Guide to PM

It wasn’t until I worked in IT as a project manager that I had a lot of contact with the release management process. My software projects needed releasing, so we had to follow the formal process and engage with the release manager to make sure that the bug fixes and new features got pushed to the production environment in a controlled way.

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A PM’s Guide to Agile Software Development

Project Bliss

Everybody’s talking about agile software development these days: project managers, software developers, IT directors, small startups and big corporations. What is Agile Software Development? Agile software development is an approach that promotes delivering value quickly to the customer.

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What is Value Stream Mapping (VSM)? A Comprehensive Guide to Process Visualization

NimbleWork

Value Stream Mapping (VSM) is a lean management technique for process improvement that has its roots in the manufacturing sector. Value stream mapping can typically be used to improve any process where there are repeatable steps. Value stream mapping can typically be used to improve any process where there are repeatable steps.

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Change Control Board: Roles, Responsibilities & Processes

ProjectManager.com

A change control board is sometimes referred to as a change review board. Through this process of detailed examination, the change control board decides on the viability of the change request or makes recommendations accordingly. A change control board looks at change requests which are then reviewed in detail. Learn more.

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5 Agile Methodologies for Project Managers that are not Scrum Framework

Project Pulse Journal

Ready to transform your approach to project management and software development? Exploring Agile methodologies provides teams with flexible, efficient, and collaborative approaches to software development and project management. Agile methodologies offer a path to mastering these challenges.