Sat.Apr 20, 2024

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Service Continuity Management

Alan Parker Blog

Introduction The Purpose The primary purpose of service continuity management is to maintain sufficient service availability and performance in the event of a disaster. The practice is essential in ensuring an organisation can withstand and respond to high-impact disruptions that might compromise its core operations and credibility. By focusing on organisational resilience, service continuity management supports the ability to enact an adequate response, safeguarding the interests of key stakeho

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Mary and John on the Critical Path

Musings on Project Management

In project management school, the lesson on Critical Path includes this rule:Apply resources first to the critical path, and subordinate demands of other paths to ensure the critical path is never starved.Beware this hazard: Resources may be real people: The problem of applying resources arises when we move from the abstract of 'headcount' to the real world of 'Mary' and 'John'.

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Service Configuration Management

Alan Parker Blog

Introduction Purpose Service Configuration Management is essential for effectively managing IT services. It systematically manages configuration items (CIs) critical to the IT infrastructure and services. Service Configuration Management is designed to ensure that accurate and reliable information about service configurations and the CIs that support them is available, which is essential for successful IT operations.

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Taking Agile to the next level

Brett Harned

It's a dreary Saturday morning. I'm scrolling Apple News while I'm drinking my coffee. I see this: Lessons From a 20-Person Polycule. Horrible link embed courtesy of nytimes.com. Of course, I'm clicking that link. You probably did too. NYTimes know what they're doing. There's so much curiosity here. Sex stuff aside, there's a lot to think about when it comes to relationships, emotions, and boundaries.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?