Stakeholder Influencing Process [Video]

Project Risk Coach

In this video, Colin Gautrey shares his insights on how to influence stakeholders. The post Stakeholder Influencing Process [Video] appeared first on If you can’t see this video in your RSS reader or email, then click here.

Leading Through Influence — Managing Up

The Clever PM

When we say that Product Managers “lead through influence,” most people think of building rapport with the execution teams to ensure that you have the personal and professional leverage required to get them to do something without challenging things for their own reasons. Product Management Authority Communication Culture Good PM Influence Leadership Organization Roles

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Leading Through Influence: Driving to a Decision

The Clever PM

Product Management Authority Communication Culture Direction Facilitation Influence Leadership PrioritiesWe’ve all been there — whether you’re a Product Manager or not, you’ve sat in a meeting that’s going far longer than it should, horribly off-agenda, listening to people bicker about some minor point that’s preventing anyone from moving forward and actually making an actionable decision.

Leading Through Influence: Limiting Choices

The Clever PM

Product Management Authority Backlog Cat Herding Culture Direction Distractions Facilitation Good PM Influence Leadership Organization Priorities Psychology StrategyI was working with a future mentee last week and we noticed a recurring theme to some of our discussions — that a large part of good Product Management results from limiting the number of choices that our teams and our executives have to choose from, so that they make decisions that reflect the actual […].

Influence and Persuasion for Project Managers

Mike Clayton

Influence Without Authority Unlike day-to-day managers, most project managers have little or no formal authority over our team-members. For project managers, the arts of influence and … Continue reading → communication Influence Stakeholder Management The Influence Agenda persuasionThis means that anything you want me to do, you have to persuade me.

Leading Through Influence: Identifying Fellow Influencers

The Clever PM

We’re often told that Product Managers “lead through influence” — that we don’t generally have the direct authority to get things done, but rather do so through convincing others of the best option available from the myriad choices they have. Product Management Authority Communication Culture Influence Interactions Leadership Organization

Influence: The Psychology of Persuasion [Book Review]

Project Bliss

As project managers, we have to influence others – usually without formal authority. And there are many other events day-to-day that require persuasion and influence to help us be successful. Dr. Cialdini has conducted many years of research on the psychology of influence.

How To Lead and Influence Without Authority with Dave Stachowiak: Episode 32

PM for the Masses

It’s hard enough to lead and influence people when we are the boss. The post How To Lead and Influence Without Authority with Dave Stachowiak: Episode 32 appeared first on Project Management for the Masses. It’s hard enough to lead and influence people when we are the boss. Now, how do we do that when we have no authority over our team? This is a very common situation that project managers encounter.

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Understanding Politics, Conflict, and Influence in Projects

Guerrilla Project Management

In this interview, I have the pleasure to speak to Bernardo Tirado about Politics, Conflict, and Influence in projects. In this interview, I have the pleasure to speak to Bernardo Tirado about Politics, Conflict, and Influence in projects. Bernardo brings a fresh and unique perspective to this very important topic in project management, combining his background as an Industrial Psychology practitioner and a Project Management Executive.

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Fresh Friday 25 March 2016 – 6 Interesting Articles on Influence and Leadership

Fix my Project Chaos

Here are 6 interesting articles on influence and the role it plays in leadership; The post Fresh Friday 25 March 2016 – 6 Interesting Articles on Influence and Leadership appeared first on Fix My Project Chaos. Blog Art of Project Leadership

2016 11

Why “Scrumbut” Shouldn’t Be a Bad Word

The Clever PM

Product Management Agile Culture Definitions Good PM Influence Leadership Learning ScrumThere’s a term that gets floated around the Agile world by what I like to call the “textbook Scrummers” that really bugs the crap out of me, so much that I decided to write an article about the concept, and why I think it’s a wrong-headed, anti-agile concept. The concept is known as “ScrumBut”, and […].

2017 27

10 Questions: Suzanne Abate

The Clever PM

Product Management 10 Questions Good PM Influence Leadership Organization PMOne of the benefits of teaching with General Assembly has been to build my network of talented, knowledgeable, and experienced Product Managers, not just in the Seattle area, but around the country and the world. One of my more recent connections was with Suzanne Abate, an LA-based product management coach who caught my eye with […].

2017 18

Manage to Data, Not Guesswork

The Clever PM

Product Management Authority Communication Culture Direction Do's Influence Leadership Organization PM Psychology RolesThere are a great many different corporate cultures to be found in the world, but one consistency among far too many of them is decision-making processes that rely more on gut-level instinct and whomever yells the loudest rather than on hard data. For some companies, this has served the CEO well — a small, nimble […].

10 Questions: Paul Jackson

The Clever PM

Product Management Culture Do's Influence Interactions Leadership Organization PM RolesIt’s time for the next installment of my ongoing series of “Ten Questions” for thought-leaders and colleagues from the Product Management world! This month I’ve reached out to Paul Jackson, a longtime Product Manager from the UK who showed up on my radar a few years ago when he started to feature some of my posts […].

2017 23

10 Questions: Rich Mironov

The Clever PM

Product Management Agile Definitions Good PM Influence Leadership Learning Organization PM Problem Solving RolesFor the second installment of my “10 Questions With…” I reached out to one of my mentors in the PM/Consulting space, Rich Mironov. I met Rich many years ago at ProductCamp Seattle, where he was giving a presentation about the struggles and challenges of the role that really spoke deeply to me and where I […].

Just Because You’re Delighted by Your Product Doesn’t Mean Your Users Are!

The Clever PM

Product Management Culture Influence PM Problem Solving Psychology Roles UCD UncertaintyThere are a lot of potential pitfalls that threaten our success as Product Manager — but by far the worst, in my opinion, is falling too much in love with your own ideas, whether those are problems, solutions, or even assumptions about the market and our customers. While I think they take it a bit […].

2016 31

Why Does Agility Matter?

The Clever PM

Product Management Agile Culture Definitions Good PM Influence Leadership Organization ScrumWe tend to take the fact that agility is important as a given, when the reality is that not everyone in the business world has reached the same conclusion. Thus, it’s important sometimes to take a step back and examine why agility actually matters, so that when we’re faced with people who aren’t as convinced as […].

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Stakeholders: Overcoming Passive Resistance

The Clever PM

Product Management Authority Communication Culture Influence Leadership Organization PM Problem Solving Psychology Stakeholders TrustA recurring challenge that many Product Managers face is coping with stakeholders who attempt to block our efforts, either covertly or overtly.

2017 15

PM 101 – Working With Designers

The Clever PM

Product Management Culture Design Influence Leadership Organization PM PM 101 Roles UCDThis is the first in what I hope to be a series of PM 101 posts, wherein I focus on some fundamentals of Product Management. For this first article, I’ve chosen a topic that’s near and dear to my heart, as well as one that’s been raised several times during my teaching sessions at General Assembly […].

2016 28

What Makes a Great Product Manager?

The Clever PM

Product Management Culture Good PM Influence Leadership Learning PM Psychology RolesDue to the vagaries of how different companies and industries define the role of Product Manager, it’s often a struggle to determine what skills and abilities one must have in order to separate themselves from the crowd. But while the roles may differ, I’m a strong believer that there is a core set of capabilities […].

What Does an Agile Culture Look Like?

The Clever PM

Product Management Agile Culture Influence Lean Organization PM Roles Scrum Strategy UncertaintyA common question posed to Product Managers in organizations interested in or transitioning into Agile is, “How do we know that we’re Agile?” ” Because agility is a cultural value, there’s no pre-determined checklist of things that one can step through and certify your company as 100% Organic Agile. There are, however, indicators that we look at to […].

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Why is Change So Damn Hard!?

The Clever PM

Product Management Culture Influence Leadership PM Psychology Trust UncertaintyOne of the primary things that Product Managers are constantly working on is change — changing the way people view our customers, changing the way our customers view our product, changing the culture of our company to be more agile, changing peoples’ minds about what’s important and what’s not…the list goes on and on. And, […].

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Why do Stakeholders Resist Change?

Mike Clayton

For many years, I have used my Onion Model of Resistance to help … Continue reading → Resistance to Change Stakeholder Management The Influence Agenda resistance shaul oreg the onion model of changeI guess some of my readers are thinking that this is like asking why day follow night, but recent research is digging deeper into the underlying causes.

2015 17

What to Do When It’s All Falling Apart

The Clever PM

Product Management Communication Good PM Influence Leadership Problem Solving Trust UncertaintyAs Product Managers, we’re often right on the front lines when things start to go sideways — when the demo fails in the middle of a big customer presentation, when the Ops team can’t deploy the “fully-tested” and “ready for production” release, or when your customer acquisition and retention numbers start to dip. But rarely […].

2016 17

What can you learn from your local supermarket?

Mike Clayton

Supermarkets place premium goods at eye level, they put sweets and magazines near the checkout counter and use point of sale advertising throughout the store, they offer trial packs and free tastings, they attract us round corners into aisles with … Continue reading → Influence The Influence Agenda Behavioural Economics Choice Architecture Daniel Kahneman Richard Thaler Vance Packard

Plan your Stakeholder Engagement Campaign

Mike Clayton

What all experienced … Continue reading → Brilliant Project Leader Change Management communication How to Manage a Great Project Stakeholder Management The Influence Agenda engagement campaign project communication stakeholder engagement stakeholder engagement managementYou are a project manager. You care about getting things right. So you plan meticulously, identify threats and take steps to mitigate them. The only thing that can get in your way now is one thing: people.

2015 16

Don’t try to Manage your Stakeholders when you can Engage them instead

Mike Clayton

It is disrespectful to think you can manage people who, at the outset, owe you no loyalty, … Continue reading → Stakeholder Management The Influence Agenda stakeholder stakeholder engagement Stakeholder management stakeholdersLet’s get the obvious point out of the way right up-front: the idea that you can ‘manage’ your stakeholders is just plain rude.

2015 14

PM 101 – Working With Sales

The Clever PM

Product Management Influence Interactions Leadership Organization PM Roles TrustOf all of the teams that Product Managers must deal with on a regular basis, I really can’t think of any that have a worse reputation amongst our kin than Sales teams. Common tropes that I hear when talking about Sales teams with other Product Managers include things like “they don’t understand the product” or “they […].

2016 14

“Humans Are Hard…”

The Clever PM

Product Management Communication Culture Influence Interactions Leadership PM Problem Solving Psychology UCD UncertaintyNever have I heard a better description of the challenge that faces Product Managers than a quote that I overheard at this year’s ProductCamp Seattle — “Humans are hard…” spoken by none other than my fellow General Assembly Product Management instructor Tricia Cervenan, as part of a panel discussion.

2016 11

PM 101 – Working With Marketing

The Clever PM

Product Management Communication Culture Facilitation Good PM Influence Interactions Leadership OrganizationWe’ve already touched on the importance of working with Designers and Sales — and UserVoice gave me an opportunity to discuss working with Engineers — so today we’re going to continue the logical progression of teams that a Product Manager must have good relationships with by talking about the proper care and feeding of your Marketing teams. Product […].

PM 101 – Working With Service Teams

The Clever PM

Product Management Communication Do's Good PM Influence Interactions Leadership Organization PM PM101 Roles UCDIt’s been awhile since I’ve posted one of my “PM 101” articles, so I figured with 2017 just kicking off now is as good a time as ever! Past articles have focused on marketing, sales, and design teams, but this time I want to focus on service teams. These types of teams are your integration specialists, […].

Are you feeling mature?

Mike Clayton

… Continue reading → Stakeholder Management The Influence Agenda maturity model stakeholder engagement managementSoftware development, project management, and risk management all have maturity models that set criteria to allow organisations to measure the level of institutionalisation of good practices. It think it is time that Stakeholder Engagement Management also had a maturity model.

Professional Practitioners and the Professionalisation of Project Management

Arras People

Pushing further the point of Accountability and Ethics we discussed the next level of influence which impacts how we operate as professionals, namely our environment. External Influencers in Project Professionalism.

How to Spend Your First 90 Days as a New Product Manager

The Clever PM

Product Management Culture Good PM Influence Interactions Leadership Organization PM RolesA lot of Product Managers wind up rolling into the position with little to no preparation, training, or even a real understanding of the role, and it’s common for early struggles to really hamper a newly-minted Product Manager’s success. To avoid this, it’s important to approach your job and your career just like you would […].

How to Actually Get in Front of Customers

The Clever PM

Product Management Culture Do's Good PM Influence Leadership Trust UCDOne of the most fundamental requirements to be a great Product Manager is getting outside the four walls of your office and engaging with your market, your prospects, and your customers directly. Unfortunately, in all too many companies, this is more difficult than it should be, if not utterly impossible. This is usually blamed on […].

When the Chips Are Down, Our Values Show Through

The Clever PM

Product Management Agile Culture Influence Leadership Organization Psychology UncertaintyThere comes a time in every Product Manager’s life when they face adversity and challenges above and beyond the day-to-day administrivia that we struggle with every day. And it’s in these moments, at these times, that we find out what we really believe in, and what we’re really willing to do to stand our ground […].

Balancing Agility and Strategy

The Clever PM

Product Management Agile Culture Good PM Influence Leadership Organization Planning PM StrategyOne of the common struggles that Product Managers are faced with is figuring out how to be “agile” while still managing to a vision or strategy that’s been established by the Executives or Board. The important thing to remember is that strategy and agility are not in conflict with one another — if a strategy is […].

Clarity Drives Success

The Clever PM

Product Management Authority Communication Culture Direction Do's Facilitation Good PM Influence Leadership OrganizationI’m often asked what I think makes a successful Product Manager, and after giving it some thought, I’ve narrowed it down to one key factor: Clarity. When applied to our daily jobs, this can mean any number of things: clarity of communication, clarity of purpose, driving discussions to clarity, or even insisting on clarity from […].

Agile at Scale – Outcome Driven (or Broken)

Tyner Blain

From an organizational perspective, you can describe this team as being encapsulated – the ability to change the plan is within their collaborative area of influence.

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How to Be a Powerful Risk Management Evangelist

Project Risk Coach

“Leadership is influence. To the extent we influence others, we lead them.” Can project managers influence senior leaders to adopt risk management and reduce the barrier to risk management? Who are the top leaders that you need to influence?