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It’s safe to say that Project Management Office ( PMO ) has numerous advantages and the results it impacts to the organization have been effective and helpful. Every existing organization around the globe are swearing by PMO. Over the years PMO profitability seems non-existent. Such occurrence causes the PMO to fall into a disorganized chaos that disrupts the flow of the project. PMO Profitability Problem #1: The PMO is a progeny of a defective executive structure. MORE
Have you ever been in a situation where you were reporting to a PMO director and you wonder what value this person brings to the table? I’m going to state what I think a good PMO director needs to bring to the table. Conclusion So, can I fire my PMO director? MORE
We mentioned in the report that we would go on to release other reports throughout the year – and here’s one for those of you interested in the PMO – with the PMO Benchmark Report. It was created in collaboration with PMO Flashmob and it’s available to download today. MORE
The House of PMO, a new professional body for PMO professionals was launched today by Lindsay Scott and Eileen Roden – the team behind the PMO Flashmob and The PMO Conference. MORE
Understanding the essential value of investing in your PMO. Today’s PMO is a chaos wrangler, a master of governance, a resource manager and the linchpin of operational excellence. However, that is exactly what a PMO is — a partner, a value driver and a worthwhile investment. MORE
But, out of respect for the PMO manager who asked not to be named or have this published until his retirement in March of 2021, I held off. One of my first PMO managers had an Actuary background. So, he created strategy; the PMO Marketing Plan. PMO’s fail frequently. MORE
Is your PMO the hub of innovation in your organisation? Getting used to a new PMO function is a significant cultural change for any project community. An organisation that previously had no centralised project support could feel that a new PMO is a constraining influence, imposing formal processes, and stopping them responding promptly to ad hoc requests. Here, a PMO will take the time to set out the benefits resulting from anything new. Change management PMO MORE
I’ve been working as a PMO Manager for a number of years now and I want to progress further into portfolio level PMOs, getting involved in strategy execution and generally working at a more senior level. As well you know, there are many different types of PMO in existence so the transition you make will largely depend on this – the culture, context, and the type of services provided by your PMO today. All terms that are associated with great Portfolio PMO leaders. MORE
With the news just last week that there was a new professional body for PMO professionals – the House of PMO , this week comes the announcement that they have just released a new PMO Competency Framework. PMO House of PMO PMO Competency Framework MORE
I’m working in a PMO at the moment and looking to move on in my career over the next year. PMO still causes quite a bit of confusion in the marketplace – mainly because there are so many different types of PMO and in turn so many different types and levels of people who work within them. I advise any PMO practitioner to include in their resume a line about the type of PMO using the same language that is found in the wider marketplace. MORE
So here you are, leading a successful project management office (PMO) and all is well with the world. If the answer to any of these is “yes,” then now is the time to move onwards and upwards (according to your plans); perhaps extending to an enterprise level PMO and connecting with your clients’ PMOs, for example. As a starting point, why not just re-validate the current support for your PMO and also re-validate the business need? As is taking your PMO “pulse.”. MORE
A project management office (PMO) is an organizational entity usually tasked to centralize and coordinate the management of projects within an organization. A PMO oversees the management of projects, programs, or a combination of both. MORE
We started off down a path to finding a great PMO role, so far we’ve looked at what it is you’re actually selling in the employment market and then we’ve started with the background prep we need to do before starting to write a CV. Both of these steps are crucial if we want to find a great PMO role – without them we’ll just be making application after application without really understanding the chance we have in landing one of those roles. MORE
The same is true of the PMO. A balanced approach will definitely pay dividends and will not only ensure that the PMO is as effective and efficient as possible but will also aid the acceptance of the PMO by the rest of the organisation. For example, if your PMO is created solely with the purpose of being the ‘project police’ then you will be in for a very short run. MORE
I highlight 10 of the 40 PMO problems and provide ways to manage them. 10 PMO Problems and Solutions 1. No project sponsor or project charter for the implementation of the PMO. The PMO doesn’t understand the organization’s culture. Need some help with your PMO? MORE
Last week I carried out a project management careers clinic for someone looking to move on in their PMO career. There was an interesting part of the conversation when I mentioned that of course PMOs differ in different organisations but generally there is a core set of PMO technical competencies. Same goes when I talk about PMO functions and services. You’ll see that the list is pretty long – each of these items on this list we call PMO functions too. MORE
When you’re looking for a new role in PMO, we never start with the thinking that we’re looking for an average job, something that will do. It’s about putting our best selves forward so we can find and secure a great PMO job. In the last article – Where to Start in Finding a Great PMO Job – we started by getting into the right kind of mindset and understanding what it is that you’re selling. PMO PMO CV PMO Learning PMO job MORE
The PMO: Gap Closer. It’s the PMO. In a small organisation, it’s a central PMO that carries out key services in portfolio, programme and project support. The only entity that exists today that can support that is the PMO. Perhaps it’s not called a PMO – it can be called anything. Where the PMO Closes the Gap. The PMO can: Assist in setting up the portfolio management processes and tools. MORE
Tell us more about the types of projects in your portfolio and how your PMO operates. The post PMO Spotlight – Michelle Kinzie @ Constellation Brands appeared first on Clarizen. PMO Spotlight Clarizen News Project Portfolio Management MORE
You’re looking for a new job in PMO, you don’t just want any job, you want a great job. In this article we start by taking a look at the most important component when it comes to finding a new PMO job. I get a lot of questions from PMO practitioners who find job hunting a struggle – often they can’t work out why there are no positive responses to applications they make or why interviews are not ending in success and a job or contract offer. So for example, the PMO context. MORE
There’s quite a lot going on in September for those of you who are working in PMO in the UK. PMO Flashmob – the networking group for PMO people – is hosting three events in London, Southampton and Edinburgh. Get your new bag and pencil-case sorted, it’s back to PMO School this September! Agile PMO. Still a hot topic for PMOs – the Agile PMO. The final event for PMO Flashmob takes place in London on the 29th September. MORE
Do you have a healthy PMO? If you are a project-centric organization, then a project management office (PMO) that is run effectively, efficiently, productively and focused on delivering great projects from great leaders is what it's all about. PMO health is all about. A PMO that is headed in the right direction has an experienced leader at the helm. Indeed, the PMO will suffer greatly and it will likely be doomed to fail. Is it run efficiently? MORE
The PMO Conference is back in June this year, now in its fourth year, it’s THE conference for people who work, manage and lead PMO functions. The conference takes place on the 13th June in London and the full programme plus a new set of PMO Classes make up a three-day PMO fest. Here’s an overview of what you can expect to enjoy when you sign up for the summer of PMO event. The post The PMO Conference 2018 appeared first on arraspeople. MORE
So, how can you build a PMO you can be proud of, one that thrives? No one intends to build an impotent PMO, but it happens. The PMO lacks power and effectiveness. Therefore, people see the PMO as a hindrance, not an enabler. Furthermore, I describe how to handle PMO threats—things that may hinder your ability to build a PMO—here. PMO Sponsorship. Without a strong, influential sponsor, the PMO is doomed. Then don’t create a PMO. MORE
A few years ago, I was hired as a Project Management Office (PMO) consultant for a software products company. My assignment was to setup their PMO, implement best practices, and oversee projects for twelve months before handing over the setup to the client. MORE
As has been already discussed the reality out there in ‘PMO land’ is that there is not a plethora of wise and experienced PMO managers, directors, leaders, heads, etc., and so it is sensible for anyone who is engaged to help an organisation set up a new PMO or advise on improvements to an existing PMO to reach out for some help. The risk to not doing so is to, at the very least, slow the return on investment of the new PMO down. Is the PMO model the right one? MORE
In this guest post from Christopher Worsley at CITI he looks at one of my favourite subjects, the PMO. For those of you who have worked in this field I’m sure you’ll recognise some of the scenarios that can lead to the demise of a PMO. You may or may not agree with his thoughts around the PMO, ” it is a function not a department” or indeed that PMOs are binned because they become stakeholders. What is a PMO anyway? The PMO gets disbanded. MORE
On 13 June 2018 I went to the PMO Conference in London. It’s one of the few conferences that is specifically focused on PMO practices, process, tools and people. I don’t think of myself as really a PMO person so I wasn’t sure what I would get out of it. The post PMO Conference 2018: Video Diary appeared first on Girl's Guide to Project Management. Elizabeth's Diary conference PMO MORE
So what can a PMO do to actively support an agile transformation? An agile transformation provides the leadership of a PMO with a good opportunity to review their charter and service catalog – are these still relevant, and if not, what can be changed to ensure that the PMO is not identified as common impediment by agile teams! An agile project management office might sound to some like an oxymoron, right? MORE
PMI describes the Project Management Office (PMO) as a strategic driver for organizational excellence. The PMO seeks to enhance the practices of execution management, organizational governance, and strategic change leadership. After two years, the PMO most likely dissolves. MORE
I’ve spent the last few months putting together the programme for the next PMO Conference. It was a sell out success last year and firmly put PMO on the map in terms of a full day of professional thought leadership and insight sessions all aimed at those who work within PMO roles. A bigger venue with four streams of PMO sessions throughout the day with delegates being able to choose the presentations that appeal to them the most. The Integrative Role of a PMO. MORE
Project resource management by PMO has changed significantly in the last 20 years. This article would help you understand how a value-driven resource management can become a major game-changer for the PMO and become a profit centre for the business. GRAB YOUR FREE EBOOK HERE. MORE
RapidStart PMO: Online Project Management Training Review. The paid course covers everything you’d need to get a PMO up and running in a few months. There are two workstreams within the RapidStart methodology: Workstream 1: Designing, launching and aligning the PMO. Then it talks about aligning the PMO. Workstream 2: Operating the PMO. The focus here is on keeping the momentum going and making sure that you can run the PMO day-to-day. MORE
Next week our very own Lindsay Scott will be bringing the PMO Flashmob to London on the 9 th and 10 th of May. This is a chance for you to sit down and talk with a PMO career expert and get a review of your CV, advice on how to develop your PMO career, getting interviews and how to prepare for them. This is a workshop specially designed for PMO support and PMO managers (both contract and permanent) to learn how to create the write their CV for the PMO market. MORE
Traditionally, the department managing the flow of projects, including innovation initiatives, is the Project or Portfolio Management Office (the PMO). According to the Project Management Institute, 71% of companies have a PMO, a steady rise over the past ten years. Other recent surveys suggest that 90% of large enterprises , 88% of midsize companies, and 61% of small companies now have a PMO, too. The post The Need for an Innovative PMO appeared first on MPUG. MORE
Plus you never really got or understood the bigger picture about what a PMO was about, what it could be, and what was possible with the job. For many years the PMO was stuck in the project administration doldrums, and the lack of professional development was part of that problem. The picture below shows the levels that exist today (image taken from PMO Learning ). PMO was – and still is – growing up to become a valued part of the delivery organisation. MORE
The structure of your organization’s project management office (PMO) may be the difference between effective and ineffective project management. Your PMO structure must blend in with the organizational culture to ensure project management success. What is a PMO structure? MORE
The House of PMO , a new professional body for PMO professionals was launched today by Lindsay Scott and Eileen Roden – the team behind the PMO Flashmob and The PMO Conference. The House of PMO (HoPMO), headquartered in the UK with an international reach, creates a home for PMO professionals where they can develop themselves, support the development of others and contribute to the development of the PMO profession. MORE
You are certainly one of the more experienced and qualified project managers in the organization so you'll like be asked to advise on and help plan for the creation of the PM infrastructures - most likely in the form of a project management office (PMO). Do you need a PMO director? MORE
AIPMO is developing the first ‘leading’ international PMO standard based on a combination of research findings and expert knowledge. P3O or IPMA PMO certifications are not comparable to AIPMO’s core certifications in terms of approach, content and outcome. PMO Services and Capabilities. MORE
PMO Related Topics The Lazy Project Manager
APRIL 6, 2021
Project resource management by PMO has changed significantly in the last 20 years. This article would help you understand how a value-driven resource management can become a major game-changer for the PMO and become a profit centre for the business. GRAB YOUR FREE EBOOK HERE.
Arras People
AUGUST 19, 2019
We started off down a path to finding a great PMO role, so far we’ve looked at what it is you’re actually selling in the employment market and then we’ve started with the background prep we need to do before starting to write a CV. Both of these steps are crucial if we want to find a great PMO role – without them we’ll just be making application after application without really understanding the chance we have in landing one of those roles.
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Arras People
FEBRUARY 2, 2021
The House of PMO , a new professional body for PMO professionals was launched today by Lindsay Scott and Eileen Roden – the team behind the PMO Flashmob and The PMO Conference. The House of PMO (HoPMO), headquartered in the UK with an international reach, creates a home for PMO professionals where they can develop themselves, support the development of others and contribute to the development of the PMO profession.
Arras People
JULY 31, 2019
When you’re looking for a new role in PMO, we never start with the thinking that we’re looking for an average job, something that will do. It’s about putting our best selves forward so we can find and secure a great PMO job. In the last article – Where to Start in Finding a Great PMO Job – we started by getting into the right kind of mindset and understanding what it is that you’re selling. PMO PMO CV PMO Learning PMO job
Speaker: Peter Taylor, Speaker/Author, The Lazy Project Manager
Business transformation is a high priority in today's corporate landscape - a fact that the C-Suite is well aware of. But once executives have decided to implement some type of transformation, they often rush to de-prioritize it. Sometimes they even stop paying any attention at all to this critical organization change, delegating essential strategy projects to those with little to no relevant experience. Enter: the project management office. PMOs are uniquely situated to orchestrate organizational change, all while building a landscape that is centered around collaboration and social interaction.
The Lazy Project Manager
JULY 25, 2019
The same is true of the PMO. A balanced approach will definitely pay dividends and will not only ensure that the PMO is as effective and efficient as possible but will also aid the acceptance of the PMO by the rest of the organisation. For example, if your PMO is created solely with the purpose of being the ‘project police’ then you will be in for a very short run.
Arras People
JULY 9, 2019
You’re looking for a new job in PMO, you don’t just want any job, you want a great job. In this article we start by taking a look at the most important component when it comes to finding a new PMO job. I get a lot of questions from PMO practitioners who find job hunting a struggle – often they can’t work out why there are no positive responses to applications they make or why interviews are not ending in success and a job or contract offer. So for example, the PMO context.
Arras People
FEBRUARY 22, 2018
The PMO Conference is back in June this year, now in its fourth year, it’s THE conference for people who work, manage and lead PMO functions. The conference takes place on the 13th June in London and the full programme plus a new set of PMO Classes make up a three-day PMO fest. Here’s an overview of what you can expect to enjoy when you sign up for the summer of PMO event. The post The PMO Conference 2018 appeared first on arraspeople.
Project Risk Coach
JANUARY 18, 2021
I highlight 10 of the 40 PMO problems and provide ways to manage them. 10 PMO Problems and Solutions 1. No project sponsor or project charter for the implementation of the PMO. The PMO doesn’t understand the organization’s culture. Need some help with your PMO?
Arras People
MAY 3, 2018
Next week our very own Lindsay Scott will be bringing the PMO Flashmob to London on the 9 th and 10 th of May. This is a chance for you to sit down and talk with a PMO career expert and get a review of your CV, advice on how to develop your PMO career, getting interviews and how to prepare for them. This is a workshop specially designed for PMO support and PMO managers (both contract and permanent) to learn how to create the write their CV for the PMO market.
Arras People
JULY 16, 2018
Plus you never really got or understood the bigger picture about what a PMO was about, what it could be, and what was possible with the job. For many years the PMO was stuck in the project administration doldrums, and the lack of professional development was part of that problem. The picture below shows the levels that exist today (image taken from PMO Learning ). PMO was – and still is – growing up to become a valued part of the delivery organisation.
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MPUG
MARCH 30, 2020
PMI describes the Project Management Office (PMO) as a strategic driver for organizational excellence. The PMO seeks to enhance the practices of execution management, organizational governance, and strategic change leadership. After two years, the PMO most likely dissolves.
Arras People
JULY 28, 2016
We mentioned in the report that we would go on to release other reports throughout the year – and here’s one for those of you interested in the PMO – with the PMO Benchmark Report. It was created in collaboration with PMO Flashmob and it’s available to download today.
Arras People
FEBRUARY 19, 2016
I’ve spent the last few months putting together the programme for the next PMO Conference. It was a sell out success last year and firmly put PMO on the map in terms of a full day of professional thought leadership and insight sessions all aimed at those who work within PMO roles. A bigger venue with four streams of PMO sessions throughout the day with delegates being able to choose the presentations that appeal to them the most. The Integrative Role of a PMO.
Girl's Guide to PM
JUNE 18, 2018
On 13 June 2018 I went to the PMO Conference in London. It’s one of the few conferences that is specifically focused on PMO practices, process, tools and people. I don’t think of myself as really a PMO person so I wasn’t sure what I would get out of it. The post PMO Conference 2018: Video Diary appeared first on Girl's Guide to Project Management. Elizabeth's Diary conference PMO
Arras People
MARCH 9, 2016
Last week I carried out a project management careers clinic for someone looking to move on in their PMO career. There was an interesting part of the conversation when I mentioned that of course PMOs differ in different organisations but generally there is a core set of PMO technical competencies. Same goes when I talk about PMO functions and services. You’ll see that the list is pretty long – each of these items on this list we call PMO functions too.
Project Risk Coach
OCTOBER 22, 2018
So, how can you build a PMO you can be proud of, one that thrives? No one intends to build an impotent PMO, but it happens. The PMO lacks power and effectiveness. Therefore, people see the PMO as a hindrance, not an enabler. Furthermore, I describe how to handle PMO threats—things that may hinder your ability to build a PMO—here. PMO Sponsorship. Without a strong, influential sponsor, the PMO is doomed. Then don’t create a PMO.
Brad Egeland
FEBRUARY 13, 2020
A project management office (PMO) is an organizational entity usually tasked to centralize and coordinate the management of projects within an organization. A PMO oversees the management of projects, programs, or a combination of both.
Arras People
DECEMBER 6, 2016
I’m working in a PMO at the moment and looking to move on in my career over the next year. PMO still causes quite a bit of confusion in the marketplace – mainly because there are so many different types of PMO and in turn so many different types and levels of people who work within them. I advise any PMO practitioner to include in their resume a line about the type of PMO using the same language that is found in the wider marketplace.
The Lazy Project Manager
JANUARY 27, 2016
As has been already discussed the reality out there in ‘PMO land’ is that there is not a plethora of wise and experienced PMO managers, directors, leaders, heads, etc., and so it is sensible for anyone who is engaged to help an organisation set up a new PMO or advise on improvements to an existing PMO to reach out for some help. The risk to not doing so is to, at the very least, slow the return on investment of the new PMO down. Is the PMO model the right one?
Keyedin
JULY 20, 2020
Understanding the essential value of investing in your PMO. Today’s PMO is a chaos wrangler, a master of governance, a resource manager and the linchpin of operational excellence. However, that is exactly what a PMO is — a partner, a value driver and a worthwhile investment.
Arras People
FEBRUARY 12, 2021
With the news just last week that there was a new professional body for PMO professionals – the House of PMO , this week comes the announcement that they have just released a new PMO Competency Framework. PMO House of PMO PMO Competency Framework
Brad Egeland
JULY 25, 2021
Have you ever been in a situation where you were reporting to a PMO director and you wonder what value this person brings to the table? I’m going to state what I think a good PMO director needs to bring to the table. Conclusion So, can I fire my PMO director?
Henny Portman
FEBRUARY 22, 2020
AIPMO is developing the first ‘leading’ international PMO standard based on a combination of research findings and expert knowledge. P3O or IPMA PMO certifications are not comparable to AIPMO’s core certifications in terms of approach, content and outcome. PMO Services and Capabilities.
Strategy Execution | PMO Perspectives
APRIL 18, 2019
The PMO: Gap Closer. It’s the PMO. In a small organisation, it’s a central PMO that carries out key services in portfolio, programme and project support. The only entity that exists today that can support that is the PMO. Perhaps it’s not called a PMO – it can be called anything. Where the PMO Closes the Gap. The PMO can: Assist in setting up the portfolio management processes and tools.
Girl's Guide to PM
FEBRUARY 22, 2017
RapidStart PMO: Online Project Management Training Review. The paid course covers everything you’d need to get a PMO up and running in a few months. There are two workstreams within the RapidStart methodology: Workstream 1: Designing, launching and aligning the PMO. Then it talks about aligning the PMO. Workstream 2: Operating the PMO. The focus here is on keeping the momentum going and making sure that you can run the PMO day-to-day.
MavenLink
JANUARY 10, 2019
So here you are, leading a successful project management office (PMO) and all is well with the world. If the answer to any of these is “yes,” then now is the time to move onwards and upwards (according to your plans); perhaps extending to an enterprise level PMO and connecting with your clients’ PMOs, for example. As a starting point, why not just re-validate the current support for your PMO and also re-validate the business need? As is taking your PMO “pulse.”.
Arras People
AUGUST 15, 2016
There’s quite a lot going on in September for those of you who are working in PMO in the UK. PMO Flashmob – the networking group for PMO people – is hosting three events in London, Southampton and Edinburgh. Get your new bag and pencil-case sorted, it’s back to PMO School this September! Agile PMO. Still a hot topic for PMOs – the Agile PMO. The final event for PMO Flashmob takes place in London on the 29th September.
Bridge the Gap Consulting
MARCH 11, 2021
But, out of respect for the PMO manager who asked not to be named or have this published until his retirement in March of 2021, I held off. One of my first PMO managers had an Actuary background. So, he created strategy; the PMO Marketing Plan. PMO’s fail frequently.
Arras People
FEBRUARY 26, 2016
Is your PMO the hub of innovation in your organisation? Getting used to a new PMO function is a significant cultural change for any project community. An organisation that previously had no centralised project support could feel that a new PMO is a constraining influence, imposing formal processes, and stopping them responding promptly to ad hoc requests. Here, a PMO will take the time to set out the benefits resulting from anything new. Change management PMO
Kiron Bondale
MAY 6, 2018
So what can a PMO do to actively support an agile transformation? An agile transformation provides the leadership of a PMO with a good opportunity to review their charter and service catalog – are these still relevant, and if not, what can be changed to ensure that the PMO is not identified as common impediment by agile teams! An agile project management office might sound to some like an oxymoron, right?
Brad Egeland
FEBRUARY 1, 2021
The House of PMO, a new professional body for PMO professionals was launched today by Lindsay Scott and Eileen Roden – the team behind the PMO Flashmob and The PMO Conference.
Wrike
FEBRUARY 15, 2021
The structure of your organization’s project management office (PMO) may be the difference between effective and ineffective project management. Your PMO structure must blend in with the organizational culture to ensure project management success. What is a PMO structure?
Clarizen
SEPTEMBER 29, 2020
Tell us more about the types of projects in your portfolio and how your PMO operates. The post PMO Spotlight – Michelle Kinzie @ Constellation Brands appeared first on Clarizen. PMO Spotlight Clarizen News Project Portfolio Management
Project-Management.pm
MARCH 25, 2017
It’s safe to say that Project Management Office ( PMO ) has numerous advantages and the results it impacts to the organization have been effective and helpful. Every existing organization around the globe are swearing by PMO. Over the years PMO profitability seems non-existent. Such occurrence causes the PMO to fall into a disorganized chaos that disrupts the flow of the project. PMO Profitability Problem #1: The PMO is a progeny of a defective executive structure.
Arras People
FEBRUARY 24, 2017
I’ve been working as a PMO Manager for a number of years now and I want to progress further into portfolio level PMOs, getting involved in strategy execution and generally working at a more senior level. As well you know, there are many different types of PMO in existence so the transition you make will largely depend on this – the culture, context, and the type of services provided by your PMO today. All terms that are associated with great Portfolio PMO leaders.
Brad Egeland
OCTOBER 16, 2019
Do you have a healthy PMO? If you are a project-centric organization, then a project management office (PMO) that is run effectively, efficiently, productively and focused on delivering great projects from great leaders is what it's all about. PMO health is all about. A PMO that is headed in the right direction has an experienced leader at the helm. Indeed, the PMO will suffer greatly and it will likely be doomed to fail. Is it run efficiently?
Brad Egeland
MAY 1, 2021
You are certainly one of the more experienced and qualified project managers in the organization so you'll like be asked to advise on and help plan for the creation of the PM infrastructures - most likely in the form of a project management office (PMO). Do you need a PMO director?
MPUG
NOVEMBER 10, 2019
Traditionally, the department managing the flow of projects, including innovation initiatives, is the Project or Portfolio Management Office (the PMO). According to the Project Management Institute, 71% of companies have a PMO, a steady rise over the past ten years. Other recent surveys suggest that 90% of large enterprises , 88% of midsize companies, and 61% of small companies now have a PMO, too. The post The Need for an Innovative PMO appeared first on MPUG.
MPUG
DECEMBER 2, 2019
A few years ago, I was hired as a Project Management Office (PMO) consultant for a software products company. My assignment was to setup their PMO, implement best practices, and oversee projects for twelve months before handing over the setup to the client.
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